MD Customer Service

2779 Customer Service Reviews

Teresa Lieber
Apr 15 2014 6:12AM
Customer Service was exceptional. I was given great advice and we were able to make the repairs at home.

Thank you sooo much.

Jo Broder
Apr 15 2014 5:27AM
I found the customer service most helpful in obtaining the right parts for my vaccuum would highly recommend your company

Noel Carr
Apr 11 2014 8:04AM
I did have a problem with the order initially. I called and spoke to one of your reps who took good care of me. I received a replacement w/in a few days and very happy with the service!
Noel Carr
Monterey, CA

Sally Bisesti
Apr 11 2014 5:54AM
I have called your company a few times and have been very pleased with the service. I will use your company any time I need vacuum parts. Thank you for being so thorough.

Apr 10 2014 8:28AM
Customer care was excellent except I was not informed that by replacing the inlets to fit my new hose, I would no longer be able to use the inlet to clean my brushes, etc.

Otherwise, everything works great.

Betty K, Phoenix, AZ
Apr 9 2014 3:13PM
Purchased product 1716 and 2432,and was received promptly. The dust mop attachment works great on my new hardwood floors.

Apr 9 2014 10:58AM
Customer service was very friendly and quick to fix the problem. Thank you.

Apr 6 2014 6:24AM
Good service and fast

Jack B. Oak Ridge, MO
Apr 6 2014 4:33AM
Comments not provided.

Phil Ballai
Apr 5 2014 8:19PM
Customer service was very helpful each time a called and worked out my issues to my satisfaction. I would recommend your business to others for certain.


ken murray
Apr 5 2014 6:26PM


Mar 28 2014 6:51AM
Comments not provided.

Laura Kiely
Mar 28 2014 5:43AM
Great customer service!

Mar 28 2014 5:16AM
Customer service was awesome to talk with. They listened to my situation and communicated with emails and phone calls. It was a small order and they took care of it. I will definetly be ordering from MD when we determine parts needed during remodel. We will be needing pipe parts abd power head for sure. Thanks again for taking care of us. I Appreciate your company.Guy

Russell Williams
Mar 24 2014 8:16AM
The lady that I ordered from has been extremely helpful. She has good knowledge of your products.

Mar 24 2014 6:53AM
Very helpful for need requested. Just wrong part for motor mentioned in detail. Not CSR's fault. Poor manufacturer/vendor specs.

Roger Dock
Mar 21 2014 5:33AM
Just wanted to let you know that we are very pleased with the customer service department. All the products we ordered were exactly what we needed. The product was delivered in a timely order and all the parts were packed so it would not get broken or damaged.

Thank to all,
Roger Dock

Mar 16 2014 12:05PM
Comments not provided.

Mar 15 2014 8:33PM
They were very helpful!

Mar 14 2014 10:15AM
Comments not provided.

Mar 9 2014 6:55PM
The customer service rep was very helpful. Thanks so much.

Mar 8 2014 6:52AM
I would like to praise MD for its service and products. It is hard to find serious companies nowadays you can trust to purchase via internet. MD is one of the few exception. Please, keep up with the good work and quality control of your products.

Rhonda B
Mar 4 2014 7:06AM
Love the new vacuum head/brush/wand I purchased to replace my old one.

A women in Customer Service assisted me and she did a great job!

Mar 3 2014 8:10PM
Good experience. Got just what I needed in a timely manner. Perfect!

Walter Y. Quijano
Mar 2 2014 1:38PM
It works very well.
More Reviews

Please fill out this short form to submit a review for:
MD Customer Service
PRIVACY NOTICE: Your email address will not be displayed on our site or given to any third parties under any circumstances. Your name and comments (if entered) will be displayed upon approval by an editor. We will not change your comments, but will remove any unacceptable words and correct any spelling errors.
Comments: (optional)
Email Address:
(Prevents duplicate user ratings - never used for spam.)
Your Name, City: