You answered my question on the first try. It was clear and very understandable. Thanks for your help.

- Reviewed by: Robert R.
Aug 26 2008 7:59AM

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I called in to have some questions answered and was very pleased with the assistance and suggestions I received!

- Reviewed by: Holly Shields Williamsburg, VA
Aug 25 2008 7:35AM

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Great customer support and fast shipping!

- Reviewed by: Lesesne, Rolla
Aug 25 2008 4:36AM

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Called because the new motor has three wires and mine had only two. Technicians told me what the third wire was for and solved my problem.

- Reviewed by: Walter Yuen
Aug 25 2008 12:52AM

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I inadvertently ordered the wrong product. Your service reps were not only helpful in leading me to the correct part, but also gave me credit and expedited shipment. Thank you for all your help.

Aug 24 2008 10:58AM

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I'm very pleased with the response I've received from your customer service department. I hope the hose problem can be resolved!

- Reviewed by: M W Owens
Aug 22 2008 9:54AM

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All contacts were knowledgeable and good to talk to.

Aug 21 2008 7:01PM

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Thank you for your excellent service. Your website is easy to navigate and the product that I ordered was delivered promptly.

- Reviewed by: D Stevens
Aug 21 2008 7:07AM

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Great customer service and products!

- Reviewed by: L. Jacobsen
Aug 19 2008 8:30AM

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best customer service I have experienced!

real people with service in mind

thanks,

dr deenik

- Reviewed by: Dr Deenik
Aug 13 2008 2:24PM

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These people are great. Nice people on the phone and service was 5 star!
Well be back for all our needs.
Thanks Pat Taylor

- Reviewed by: Patricia Taylor
Aug 11 2008 8:10PM

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Very helpful, helped finding out the problem and getting the right part.

- Reviewed by: Bernard
Aug 8 2008 8:06PM

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Your technical person was very patient and knowledgeable. He succeeded in helping me find the correct product to use with my system. Kudos to him and the company.

Aug 8 2008 2:18PM

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I don't remember his name, but he knew exactly what I was talking about and didn't waste any time getting me the information I needed. Very professional but friendly. Thank You!

Aug 1 2008 7:22AM

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Great response time.

- Reviewed by: Noreen Hendrickson
Jul 31 2008 12:58PM

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Always helpful...MD is a pleasure to deal with and ships products in a timely manner, the website is very easy to navigate and user friendly.

Jul 30 2008 12:16PM

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Thanks for answering my questions regarding the parts that I need for my vacuum.

- Reviewed by: Kenny Broezell
Jul 28 2008 6:09PM

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I ordered this centr-mop tool July19 and it was charged to my credit card on July 21. I receive a e-mail confirming my order on July 28 but also informing me it has not even been mailed yet. Were you out of stock for a while? If so, I was never informed of that. (MD NOTES: Our scheduled one week company shutdown was during this period and was posted on the shopping cart, shipping page and all receipts.)

- Reviewed by: JAMES N STONEHAM
Jul 28 2008 8:25AM

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You all are great people, respond very quickly and are very helpful.

- Reviewed by: Jack, East KY
Jul 28 2008 6:26AM

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My on-line question was answered promptly competently. Saved me from the trial and error method that could have been trouble, thanks.

- Reviewed by: Dave, Calgary, Alberta
Jul 27 2008 11:37AM

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Very helpful and knowledgeable of your products. Made my choices easy--and correct.

Jul 27 2008 9:54AM

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It was months ago that I ordered the vacuum hose. I don't recall the name of the young lady I spoke with on the phone. I do recall that the young lady was very helpful and extremely pleasant.
Because of her, Customer Service gets 5 stars.

Jul 26 2008 10:46PM

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very helpful, I knew nothing about different systems and wanted to have my old system fixed. Customer service explained the difference in connection wall systems and saved me money and gave me very helpful advice. Thank you so very much.

Jul 26 2008 8:28AM

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I am very pleased with your service it was very fast and correct. I will be doing more business with your company.

Jul 25 2008 8:30PM

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Excellent service! That also would include the e-mail response within 24 hours (on a weekend) with questions I had. Product was installed easily with directions you supplied. Thank you for the outstanding service!

- Reviewed by: Wayne Cates
Jul 25 2008 7:55AM

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