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MD Customer Service |
Franco Montreal, Canada May 15 2012 10:44AM |
Great information on website. Videos were extremely helpful! I had an old Kenmore central vacuum which didn't fit with today's vacuum accessories. Thankfully, found a simple and inexpensive fix thanks to MD Central Vacuum. Thank you VERY MUCH!!! | |
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Mike H. in NY May 14 2012 9:36AM |
Your Tech over the phone was very helpful in making sure I got the right part for my system but also helped explain how to install it (in fact no installation instructions came with the part which was a disappointing surprise). without your guys help task would have been harder and it all came together and worked like a charm, thank you for that. | |
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Dianne May 12 2012 5:25PM |
Good service. I received the item I ordered in a short period of time. I like what I got. | |
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Thomas Dawkins May 10 2012 7:51PM |
I really appreciate a company who asked for me to rate the merchandise that I ordered, read my rating and comments immediately and had me a replacement in the mail in a matter of days....without my ever having asked for a replacement. That is good customer service and will serve you well. This is the kind of company with which i like to do business. Thank you so much for sending the replacement accessory. I have not tried it yet and hope that it will meet my satisfaction. | |
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May 9 2012 11:14AM |
exceptional service | |
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May 9 2012 10:32AM |
Comments not provided. | |
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Michael J. May 7 2012 6:42PM |
The items we ordered were the incorrect parts and the customer service was excellent in instructing us what to do in order to return the items and get credit. They were very nice and pleasant to talk to. | |
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Sylvain Rousseau May 5 2012 5:28AM |
Comments not provided. | |
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Don E May 4 2012 11:21AM |
Excellent service at a fair price. The rebuild of this Hoover centeral system was easy and everything fit. Shipping was fast Great Job! | |
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Murrells Inlet, SC Apr 28 2012 6:34AM |
Exact fit, First time ordering from MD and would recommend to anyone who needs parts. | |
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Revathi Apr 24 2012 11:02AM |
Superb and fair customer service! Will refer this company to my friends! Sales rep was very very efficient. | |
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David Smith Apr 23 2012 8:29PM |
Your service is first class. | |
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Zack Bingmer Apr 23 2012 4:59PM |
My order was actually not shipped but customer service sent me an email apologizing and refunding half my shipping costs. | |
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Mike Frankhouser Apr 22 2012 8:03AM |
Comments not provided. | |
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David S Apr 19 2012 7:29AM |
You have made my life easier to order parts when I need for my MD Modern Day vacuum system. My wife and I have used the system for over 10 years and love the system immensely. Its suction power has started to diminish due to its aging motor. I find it very easy to find the right motor for the system at Builtinvacuum.com website. Thank you for the special offer 15% and free shipping. | |
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Eric Mann Apr 17 2012 8:41AM |
Excellent, prompt, courteous service! | |
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Parker Apr 15 2012 2:32PM |
We were using the non electric vacuum head and were not happy with the results. Ordered the electric power head that was highly rated on your site and are thrilled with the difference. The beater bars really lift the dirt from the carpet. Finally-clean carpets. Thanks M.D. |
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William Malone Apr 14 2012 12:55PM |
Very couteous and helpful. Part was identified very fast and sales person was very knowledgable. Thanks | |
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Renee Dannull Apr 13 2012 9:32AM |
Much easier than finding a vacuum shop, or dealing with my original supplier. Thanks | |
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Apr 13 2012 2:13AM |
Comments not provided. | |
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Dick Apr 10 2012 5:11PM |
Very fast status updates with polite and informative emails! | |
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Harry M., Craighurst, ON Apr 10 2012 12:53PM |
All of my questions were quickly & easily answered by the Customer Service Department. I also received follow-up emails just to make sure all was going ok with the parts I had purchased - Great Customer Service. Keep up the Great work! Thanks |
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Apr 9 2012 12:25PM |
Great customer service. Vac doing good job but I miss the ajustable levels of the older one. New one louder, but the important thing is the cleaning. No problem with the plastic wands; nice and light weight and the swivel head for bare floors works smoothly. I can order metal wands if it becomes necessary for any reason. I am just thrilled to find new attachments for my 30 year old system | |
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Apr 9 2012 7:04AM |
Comments not provided. | |
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Tony from Hanover Apr 7 2012 1:53PM |
Received both motors promptly and properly packaged. Did not need the gaskets or horns on the Nutone CV-450W. The clip on the wire harness not compatible with wiring.Electrician friend and I changed out both motors in 30 minutes.The wiring diagram is located on the bottom of the metal lid.We removed the top canister to loosen the balloon clamp on the lower motor.It makes reassembling easier.Nutone wants $525 for this motor set and it's from China.Real chutzpah of a company who stopped honoring their original owner warranties 18 months ago .Thanks MD Vacuum for your help.Wife is delighted. Houston, we have SUCTION! |
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