MD Customer Service

2935 Customer Service Reviews

Dec 21 2014 5:27AM
Comments not provided.

Dec 19 2014 5:39PM
We had the new vacuum motor sent to us in hawaii. it arrived promptly and worked perfectly. Thank you.

harold hagstrom
Dec 10 2014 12:17PM
great web site and great turn around on order!!!!

George, Glendale, AZ
Dec 7 2014 8:47PM
Just received the new circuit board for my CV750 and with the help of the pictured/detailed diaghram it's back up and working. Thanks MD!

Carl Hakenen
Dec 2 2014 9:18AM
Customer service was excellent when I had an issue with first product sent.

Nov 30 2014 6:47AM
Part worked perfectly, after chatting with the online advisor.

Jim McCuaig
Nov 26 2014 3:25PM
Thank you for the timely answer

Nov 25 2014 5:27AM
Thank you, first time purchasing from your company. Everyone was so pleasant and loving my new items. If ever running a special on the vacuum heads let me know!

Nov 24 2014 9:30AM
Comments not provided.

Tammie Hietpas
Nov 20 2014 8:01AM
When you receive answers back on e-mails, and you ask for pictures of the product we are trying to get answers on there is NO place to replace to the e-mail and upload an picture, so you must start all over again. Also, it would be nice to add more than 1 picture into your site.

Nov 19 2014 12:20PM
excellent pre purchase, great product, and post purchase thanks

Nov 19 2014 9:18AM
Can't get a better and fast response.
Thank you very much MD Central vacuum.

peter fonkert
Nov 14 2014 12:29PM
We are satisfied with (our purchase) you Thank you Peter

Nov 10 2014 5:09PM

Belley. J.
Nov 9 2014 6:46AM
I have no news from Customer in Belgium , therefore no ratings. your Customer service is polite, patient, the lady I talked to was very friendly . Thank you.

Steven Kaufman
Nov 6 2014 3:45PM
Excellent fast customer service. I ordered a couple smaller parts that were wrong. Wanted to return them and order the right ones. Was told to just keep the wrong parts. But was much appreciated and nice I didn't have to mail them back. I put a system from you 10ish years ago. Now I'm helping my cousin install one. Which will be purchased through you.

Thank you

Nov 4 2014 8:38AM
Had a question regarding part compatibility that I posted to the site and got an answer the same day. Ordered later that day and the part worked great. Shipping cost seemed a little higher than I expected but overall I am very happy with the service and product I received. Would order again from your site. Thanks!

Antoine Saleh
Oct 31 2014 11:40PM
My wife is a clean fanatic and she was amazed and really happy with the Hayden Electric Vacuum Brush.

we are amazed of MD customer service good communication in particular (the customer service representative who assisted us).
We commend (this customer service representative) as she was grate assistance throughout the transaction
Without hesitation we would highly recommend MD central Vacuum & their products!

Oct 26 2014 8:19AM
The girl on the phone was very helpful & the parts are fine

Oct 25 2014 6:35AM
Comments not provided.

Oct 21 2014 4:38AM
Excellent delivery of just what I needed. Thanks

Oct 20 2014 6:07PM
The five star rating goes to your representative in Customer Service. She is a cut above average, friendly, professional, and pleasant.

Oct 20 2014 5:37PM
Your customer service person was very good and patient, having to convince me that the parts recommended were exactly what I needed.
Thank you very much.

Oct 20 2014 5:30PM

Oct 18 2014 5:02AM
Everything fits great, great customer service, quick and accurate responses to my questions regarding a 40 year old central vacuum.
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