The products that you sent me are excellent. Everything is great.

Mar 15 2010 4:30AM

---

Thanks, I've gotten great service in the past, 3 out of 3, not bad!

- Reviewed by: Joseph Lawley
Mar 8 2010 5:22PM

---

Received quickly and it fit perfectly. Thanks!

Mar 5 2010 2:22PM

---

Quick turn-around on questions. Polite and friendly staff. I am pleased.

- Reviewed by: M Doran, Shelburne, VT
Mar 5 2010 10:30AM

---

Customer Service was very helpful and very knowledgeable. They made doing business with you very easy!

- Reviewed by:
Mar 4 2010 11:45AM

---

I just ordered a kit for our central vac system and the gentleman was very helpful on the phone. I would rate his customer service five star.

- Reviewed by: diane everly
Mar 4 2010 9:39AM

---

Your service is among the best I have received. Your website is clear and easy to use. In addition, I contacted your representative via telephone. My order arrived on time and in good condition thanks to UPS. This is the second time in recent months I have purchased replacement parts from your company and I will buy from you again when the need arises.

Thanks

Robert Priseler

- Reviewed by: Robert Priseler
Mar 2 2010 2:04PM

---

First time user at this site, great info and pleasure to deal with.

- Reviewed by: Scott
Mar 2 2010 5:55AM

---

Made a quick call to confirm motor model needed as motor dimensions from website recommendation did not seem to match those of existing motor. Recommended proper motor for replacement.

Mar 1 2010 1:58PM

---

I thank you for your VERY quick to response to my question....

- Reviewed by: Phil Werntz
Mar 1 2010 9:16AM

---

Very happy with service I received! Products were what I wanted. Staff was very helpful. Received products in time specified. Will use your company for all products I need for my system.

- Reviewed by: Jayne Hardin
Feb 27 2010 11:57AM

---

hey, i like the follow-up. also the idea that you'll remind me to change the bag in the vacuum unit. and at some point i know that my beloved spouse will want to order one of those accessories that followed that product review.

- Reviewed by: ron scharfen, fairfield, ca
Feb 26 2010 3:10PM

---

All my questions were addressed by your videos on all subjects.

- Reviewed by: Robert Mikulec
Feb 24 2010 5:13PM

---

It does not get any better! Very quick to respond, and made it easy to understand. Can't say enough. Why shop anywhere else!

- Reviewed by: Jim
Feb 22 2010 4:55PM

---

Excellent service. Original motor damaged in shipping, not MD's fault. One phone call and replacement in transit.

Feb 22 2010 12:37PM

---

I changed my initial order, and you most kindly agreed and accommodated my request. Thank you.

Feb 20 2010 2:21PM

---

So far I am disappointed. I placed an order for $800 worth of merchandise on 2/9. I received an email on 2/16 with NO tracking number that my order has been shipped. 2/19, I have not received my order nor do I know where it is (because I do not have a tracking number!). I hope I am pleased with the items when I do finally get my order.

- Reviewed by: Christine
Feb 19 2010 6:00PM

---

Entire transaction took no longer than 3 minutes by telephone. Was fast, efficient, and delivery was as promised (on time). The best part was having a American English speaking person actually located in the Continental United States. This is a big plus for me. I have no complaints.

Feb 19 2010 6:41AM

---

I spoke with 3 different people. The first person was only semi-helpful and certainly could have gotten me further down the road had he wanted to. I found the information he asked me to get and the second person told me 2 more things to go verify. The third person put it all together and ordered the correct replacement hose for which we are very thankful. All in all, I would be back if we needed anything as I did think everyone was looking out for my best interest and I would have been more upset to order something only to find out it was wrong.

- Reviewed by: kathy
Feb 16 2010 9:30AM

---

Works great. Easy to connect. Solder the connections instead of crimping.

- Reviewed by: david
Feb 8 2010 9:15AM

---

your fab customer service convinced me to buy and try to do it myself--I was not able to diy, but am not sorry I tried! however, if the customer service had told me that the unit was the opposite of the nu-tone one that I was replacing, ie, that is gets hung closer to the floor and empties from the top, not the bottom, I would have known the bigger picture. alls well anyway, I found a guy to install it within a week of its arrival

Feb 8 2010 5:52AM

---

VERY helpful, found answers to all my technical and sales related questions.

- Reviewed by: Steve, Portland
Feb 7 2010 7:49AM

---

Your customer service department was extremely helpful. I wouldn't hesitate to order any parts from your company in the future. I do hope the motor lasts for as many years as the first one.

Thanks again

- Reviewed by: Tom Menzel
Feb 6 2010 1:55PM

---

the service staff is one of the BEST I have ever worked with. They truly know their products and help the customer every step of the way. I would recommend your company to everyone I know. Keep up the great work, your efforts really show.

- Reviewed by: Joe DeLuca
Feb 6 2010 7:30AM

---

I had no problem with the service

Feb 5 2010 12:57PM

---