MD Customer Service

3022 Customer Service Reviews



D. Boman
May 27 2015 5:52AM
My only regret is that I didn't purchase this hose sooner. Huge improvement and way easier to carry to second floor. Love it. Thank you!!!


May 20 2015 4:41AM
Comments not provided.


Jay Croy
May 16 2015 5:45AM
Motor arrived quickly and was an easy installation. I can't believe how much the suction increased
A


Sheila
May 13 2015 5:19AM
My first delivery was "lost in the mail" and when I contacted MD regarding that, a new shipment was promptly sent out, no questions asked. Thank you - I appreciate the quick response. I received my vacuum bags and they are great...never received the first shipment...FYI!


Carol Davis
May 11 2015 12:30PM
Ladies have been very patient and helpful with me. I will use this business again when needed


May 11 2015 7:15AM
Excellent service, All items were delivered in a timely fashion. I totally recommend working with this company.


Carolyn A Mook
May 9 2015 11:34AM
I thought I had ordered the wand with the button to lock on to the attachments. I received one that had no button so the attachments kept falling off. The Customer Service Representative sent the correct one out to me immediately. You have excellent customer service and excellent delivery time.


Troy luebe
May 8 2015 7:12AM
Knowledgable staff , I got the the right part the first time. This is the second time I have used the site and would recommend it to anyone needing parts. My system is over 30 years old , parts no problem!!!!


DELIA ROSE
May 8 2015 3:39AM
ANYTIME I CALL THE CUSTOMER SERVICE REP IS ALWAYS HELPFUL IN ANSWERING MY QUESTIONS I ASK


May 5 2015 1:07PM
Comments not provided.


May 2 2015 6:44AM
Very knowledgeable and made me feel confident that the motor unit I was buying was, in fact, the right one for my central vacuum system.


May 1 2015 4:43AM
Comments not provided.


shorowitz24@yahoo.com
Apr 26 2015 4:00AM
so helpful in determining that the new wand that was sent was defective and getting a new wand shipped out right away.


john nash
Apr 24 2015 9:10AM
excellent customer service provided over the phone by a knowledgeable employee.


Frank morris
Apr 21 2015 9:54AM
Great service. Very helpful thank you


Apr 20 2015 7:16AM
Very prompt and helpful.


Pat
Apr 20 2015 6:07AM
Great customer service! I am enjoying the MD Stealth power unit and hose. Works very well.


Apr 16 2015 7:48AM
Because I do not give out my phone number, you will not accept my order? I will give my email address and if that is not good enough, well...




(MD Notes: We are sorry to hear this customer was disappointed in the ordering process. We are reaching out to this customer to resolve the issue.)


Warren
Apr 15 2015 7:36AM
Courteous and prompt service. Didn't have the original color I wanted but at least you contacted me and gave me an option which I accepted. Thanks.


Columbus, OH
Apr 12 2015 4:43AM
Correct part, proper fitment, problem fixed. Thanks for the fast shipment.


Apr 11 2015 6:24AM
Your web site is, by far, the best I've ever used.
Keep up the good work!


Apr 9 2015 6:40PM
Thank you


John T. Caskey
Apr 6 2015 5:17AM
This cutter works great for quick, clean, easy cuts in vacuum pipe. Had to adjust the blade a little deeper for quick cuts but that was easy. Don't try to cut pipe any other way, this is what you need to get the job done. Looks and feels like a high quality tool. Spend the money for this tool, you will not be disappointed.


Mar 27 2015 4:35AM
Very good help -- I would have ordered the wrong item without their guidance. Got the right part and it works well.


Phil
Mar 27 2015 3:56AM
Customer service was very helpful. Seemed to be very knowledgable about the products that I ordered. They made it very easy.
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