MD Customer Service

2915 Customer Service Reviews

Oct 21 2014 4:38AM
Excellent delivery of just what I needed. Thanks

Oct 20 2014 6:07PM
The five star rating goes to your representative in Customer Service. She is a cut above average, friendly, professional, and pleasant.

Oct 20 2014 5:37PM
Your customer service person was very good and patient, having to convince me that the parts recommended were exactly what I needed.
Thank you very much.

Oct 20 2014 5:30PM

Oct 18 2014 5:02AM
Everything fits great, great customer service, quick and accurate responses to my questions regarding a 40 year old central vacuum.

Mona Deslatte
Oct 16 2014 3:16AM
We purchased the hose and the pieces needed to be able to use your hose with my Kenmore system. We also purchased several attachments. I was amazed at how well the new hose cleaned. Even more excited about the longer length of the hose then I had previously owned. Also love the wider attachments. Extremely satisfied!

Oct 16 2014 1:41AM
Comments not provided.

Oct 15 2014 9:38AM
Was very pleased with the timely manner in response to my email question. All information was given with ease in how to purchase product, if wanted. Appreciate the willingness to work with potential customers and their follow through.

Bill Collins
Oct 14 2014 10:23AM
Service was very prompt and efficient! Thank you

jan frederick
Oct 12 2014 3:36AM
Everything is good and works great. when we ordered they were very helpful. excellect shipping time only waited 5 days.

Oct 11 2014 4:42AM
Comments not provided.

Oct 11 2014 3:41AM
Comments not provided.

Oct 9 2014 5:33PM
Not good at all. I have phoned twice for an auth # with no response. Second time I was asked, who did u speak with? What does it matter? They couldn't look up order from my order or customer #?!!! The customer service rep said she would resarch and email me a return #, would take 24 to 48 hrs!!! What? Here's my info, sans order # that apparently isnt used...

(MD Notes: We sincerely apologize for the oversight on our part. We are doing all we can to satisfy the customer.)

Oct 7 2014 5:44PM
Comments not provided.

Jannis Cloud
Oct 7 2014 7:00AM
The representative who helped me on the phone was excellent. She went to extra trouble to make sure I was ordering the correct bags.

George Hedrick
Oct 6 2014 7:20PM
Great service! Thank you.

Oct 4 2014 6:13AM
Comments not provided.

Carl Tienken
Oct 3 2014 3:55AM
Excellent service, delivery and products. We are happy with everything
Sep 29 2014 11:59AM
Comments not provided.

Sep 29 2014 7:48AM
We enjoyed excellent service, timely shipping, and follow up. Thank you.

Sep 29 2014 5:26AM
Hi Guys,
product is excellent,works fine
good service and quick delivery
we are happy with your company, would buy again anytime

Thanks Jerry and Anke

lowell mi
Sep 27 2014 5:51PM
Comments not provided.

Sep 27 2014 6:40AM
All works well and very happy with the results!

Michael Justice
Sep 26 2014 3:45PM
While it took a while from the time I sent my initial email with an inquiry about some of their products, once I connected with their customer service representative, she was great. She was knowledgeable and reassuring, as we had not had a good experience with a firm out of Florida previously when trying to come up with a replacement hose for our built-in vacuum system. The merchandise arrived promptly and to our delight everything fit to our non-standard existing outlets. Definitely would recommend this firm.

Sep 26 2014 6:21AM
Service was great. Had what I needed and shipped it fast.
Price was good too.

More Reviews

Please fill out this short form to submit a review for:
MD Customer Service
PRIVACY NOTICE: Your email address will not be displayed on our site or given to any third parties under any circumstances. Your name and comments (if entered) will be displayed upon approval by an editor. We will not change your comments, but will remove any unacceptable words and correct any spelling errors.
Comments: (optional)
Email Address:
(Prevents duplicate user ratings - never used for spam.)
Your Name, City: