MD Customer Service

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Customer Service Reviews

Customer Reviews

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3191 Reviews, 4.8 out of 5 stars
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5 star user rating.
Jul 21 2016 8:21AM
Quick, efficient response and solution to my problem - much appreciated! Thank you,


5 star user rating.
Jul 21 2016 5:10AM
Bought a hose with a switch. Delivery was quick and the product is good.


5 star user rating.
Jul 20 2016 5:18AM
We fixed this for two 80 year old friends. We made them very happy. Working with your company was a pleasure.


5 star user rating.
Jul 19 2016 8:01AM
Love to power nozzle - it is so much lighter than my previous one


5 star user rating.
Jul 15 2016 9:39AM
Comments not provided.


5 star user rating.
Leah
Jul 14 2016 5:51AM
Comments not provided.


5 star user rating.
Jul 12 2016 7:57PM
Comments not provided.


5 star user rating.
Jul 12 2016 8:31AM
Comments not provided.


5 star user rating.
Ray1
Jul 12 2016 6:49AM
Works perfectly. Did what I needed it to do. Adapted new hose to old vac inlets.


4 star user rating.
Jul 10 2016 8:39AM
Very helpful customer service . Helped me figure out what hose and power head would work with my old central vac system.


5 star user rating.
Toki
Jul 9 2016 6:33PM
Great product excellent customer service, Very easy to use their website. One item was back order, They called me before I got my order to let me know one item will ship after one week. ****** 5 STARS ******


5 star user rating.
Jul 5 2016 3:50PM
Comments not provided.


5 star user rating.
Jul 5 2016 7:04AM
Outstanding return policy. Vet convenient and prompt.


5 star user rating.
Jul 4 2016 11:23AM
Every went very well. No problems


5 star user rating.
Bedo. Toronto
Jul 1 2016 5:50AM
Comments not provided.


5 star user rating.
Jun 29 2016 9:11PM
Arrived timely, working well and quieter than the one it replaced!


5 star user rating.
Jun 29 2016 9:40AM
Very helpful and courteous. Went the extra steps to get the correct parts to me. Thank you.


5 star user rating.
Jun 29 2016 7:33AM
Customer svc rep took time to evaluate compatibility with my older system, and was very helpful. Thanks very much for a great and easy experience


5 star user rating.
Jun 27 2016 9:14AM
Really happy with my replacement part. Works great.


5 star user rating.
Jun 24 2016 2:32PM
Very helpful staff


5 star user rating.
Jun 22 2016 5:10AM
They mistakenly gave us some bad advice. They then followed up with the Best customer service ever. They went above and beyond to make it right.


5 star user rating.
Jun 15 2016 7:36AM
Comments not provided.


4 star user rating.
AC
Jun 14 2016 8:39AM
Good pricing


2 star user rating.
Jun 13 2016 2:44PM
The vacuum hose I recently purchased tore open after the first few uses (within 3 days). I am hoping this is a fluke and not indicative of the quality.

The response I got from MD customer service regarding this problem was timely and I hope the resolution is the same. I have sent the hose back for replacement and will await further instruction from MD Central Vacuum.

(MD Notes: We sincerely apologize that this customer received a defective hose. We supplied a prepaid return shipping label and shipped a replacement hose to the customer.)


5 star user rating.
Nelson Zimmerman
Jun 13 2016 5:06AM
Comments not provided.



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