Your customer service department is amazing. I had a problem when I ordered a new agitator brush and I received an immediate response with a solution. Awesome!
Ordered items arrived sooner than anticipated and were just as described. I would use this vendor again.
Great customer service. Answered all of my questions, made appropriate options, delivered a great product in a timely manner. This is my second product. I think I'll stick with you.
Sales person knew exactly what I needed for my 50-60 year old built in vacuum and the price was as expected. Thank you
Purchased a belt for an old Turbocat, but needed a new machine. Ordered a new unit that was delivered in 5 days. The ordering process was easy and the new Turbocat was most efficient. Thanks for your help.
My order came quickly and was delivered to my door!
exceptional service and quick service.
Outstanding customer service. Thank you!
Customer service answered my call immediately. Quickly ascertained that my 'bootlegged' Canadian floor brush (labeled as 'Vacumaid') was of Italian origin and very likely the same as the Stealth 15. Now I have the improved Stealth 15, and will soon overhaul my existing 'Vacumaid.'
MD has better support for my Vacumaid installation than Vacumaid does!
thank you! all as promised!!
service is great, quick and easy to process orders and short wait time! You have my business!
Excellent Customer Service and a great products. Hose works perfectly in my 25 year old whole house vacuum system.
I would have ordered the wrong thing without deciding to use your live customer service. Person was very knowledgeable and asked all the right questions and had the patience to wait for me to confirm. thanx for the help all is installed and well!
Good service, although they don't spell my name right, even this email had it wrong!
Customer service was very attentive however the fix for my issue was to have me purchase a whole new central vac super valve at regular price and I all needed was a cover . I have replaced all my covers 2-3 times in 12 years and have a collection of wall inserts in a box in my basement . The agent did not have the option of providing me with a cover only at a cover only price which I can't fault the agent for but would think "the company" would be more helpful than that ..
Excellent customer support. I ordered the wrong part and they cheerfully accepted a no-charge return and helped me identify the correct one. Grade: A++