Everyone I talked to was helpful in helping me replace my garage hose for my 23 old central Vac. Thank you for all your help and knowledge.
Very helpful, didn't know about the end protecter. Very light hose.
The vacuum motor is relatively easy to work on. When I realized the brushes were worn out, I ordered a new set. I assembled the motor with the new brushes and the motor is good for many more years of service.
This was the first time I purchased anything from MD Central Vacuum and was very pleased with the customer service and time to fulfill/ship the order. Excellent service and love the product. Great product to have when you have three shedding dogs!
MD Customer Rep was really helped me and resolved my issue promptly and professionally.
Exactly what I needed and came in plenty of time.
Prompt response, polite and competent advice (twice on the same issue), fast delivery of part. Problem solved. Bravo!
We are so impressed with this company and its customer service. For a simple problem like replacing a central vac outlet, JENNY walked us through it, emailed instructions, and helped us pick out the right pieces and parts. We will definitely use MD Central Vacuum for our vacuum needs.
Fast delivery. But I was sent a generic part for the model of vacuum I ordered and it was the wrong part. When I called to complain, they told me it was the only part they have for that model and gave me the number to the factory. However they did allow me to return the part.
Product works great. Customer service was extremely helpful in helping me determine the proper hose to order. The on/off switch at the hose head is a great improvement over my original hose which lacked that convenience. Arrived quickly.
Excellent website and FAQs on installation tips, prompt shipping and good packaging. Highly recommend.
Received an excellent product.
I was new to central vacuum systems. The lady was patient and helpful with what kind of carpet brush could be used with my hose.
JENNY was most helpful and very patient. Will use MD for all my future needs.
Totally pleased with excellent service and delivery.
The woman that assisted me was very knowledgeable, filled my order and also applied a discount (extra happy).
I installed both gaskets and motors (the gaskets are thicker than the original, so I had to modify the plastic sleeve lengths).
The Vacuum is humming along on a new life... the first was 25 years. This one may outlast me! Thanks... again. Great Service.
Good help from staff as I was not sure that it would fit my older model. It works fine.
Ally was very helpful with explaining the process needed to replace the vacuum motor, as my central vac motor kept tripping the breaker. Luckily, the company said the part was covered under their 10 year warranty. Great Customer Service!! They answered the phone quickly and were very knowledgeable.
The agent who helped me solve a problem went above and beyond to find a solution. I was most impressed with thecompany. Thank you
Great technical service help