Great customer service!!! I needed to return a different vacuum motor that did not fit the system I had. They were great on shipping the new motor and helping me send the other motor to them for a refund. I highly recommend the MD central vac. company for their friendly and helpful staff in dealing with this situation.
Perfect replacement - works great
motor was a perfect drop in replacement for my Pulse-BAC vacuum
Installation was simple: good thing since I'm not a professional! However, the reason the original motor failed was because the nut holding the "fan" to the motor's drive shaft simply fell off, causing the "fan" to come loose and contacted the housing. The nut was lying on top of the canister when I removed the motor. Perhaps a little thread lock would cure this problem? The vacuum cleaner seems to be working properly now.
Everything went great. The motor was an exact replacement and I was able to make the change myself. The directions were very easy to understand and the vac works like new.
Product works great. The gentleman that I spoke to in the order department was very courteous and helpful. Turnaround time for my order was very good. I would purchase from and recommend this company without hesitation. Thanks for asking!