Quick service and good pricing. Our old hose had a nub that held the extension tube securely in place - this one does not - causing it to slip loose at times.
Light weight and easy to wrap for storage
great replacement product, shipped quickly, its lightweight, and many reviews say its loose at the connector, mine is actually very snug not sure why or why not maybe their connectors have loosened over time. Overall glad I made this purchase, I also bought the sleeve to go over the hose a nice feature will review separately.
Great host. Enjoy vacuuming with it. Certainly better than my old one.
Works like I expected (very well)
Hose is super lightweight and tends to kink and stop working easily until you unkink it
MD Notes - We've reached out to the customer to help resolve. We recommend the following:
1. Extend the hose from one end to the other as straight as possible for about 5 mins so that the “memory” of being tightly coiled in the shipping box is released.
2. When storing the hose, please hang it on a hose hanger in no more than 4 large loops. Storing the hose in tight loops will increase the possibility of it kinking up while vacuuming.
I have purchased multiple items from MD and all have been great. This hose works well. There was a minor problem with it, but an email to customer service got it corrected quickly! This is my first problem with any of their products. Highly recommended.
works great and arrived quickly
Delivery and value were exceptional. New hose fits well and is certainly lighter, but plastic material makes if much more difficult to coil and store. New floor attachment well designed.
It came, it fit, it vacumned.
, fast ship time
Excellent product. I was very happy to be able to find this product for my 45 year old vacuum.
The hose material not the original. probably NOT made in USA.
(MD Notes: Our Basic, Low Voltage & Electric Hoses are manufactured in Mexico.)
Very good product. It gives me the most convinient parts for the central vacuum.
Everything we have purchased from your company has performed as advertised. Customer service is excellent.
Love the shut off switch option. Great quality. Fast delivery.
Customer service was perfect. Order was correct and rapidly received.
Works like a champ. Easiest purchase I have had to make in a while!
New hose is lighter than old hose,. Easier to work with. Hose connector is very tight with wall input connector.
service was speedy! The only problem has been that the connection to my wall outlet does not fit tightly. Somewhat of an aggravation. I have a turbo vac system
(MD Notes: We reached out the customer and provided a prepaid return shipping label for the defective hose. A replacement hose was shipped to the customer.)
Hose seems to be longer than the 30" I ordered....don't know how it is measured, but better that than too short. This is a replacement for a very old smaller diameter system (1.25" stub tube adapter required)....the suction seems to be better. I wanted the swivel so I had to get the low-voltage hose instead of the basic hose....probably a good thing.
There used to be a snap button on the old hose connection right above the on/ off button. On the new hose I received that snap button is missing to connect to the connection pipe.
(MD Notes: Low voltage hoses are available in both the friction fit and button lock option. We've reached out to the customer and offered to either exchange the friction fit hose for the button lock hose or to simply replace the handle with the button lock handle.)
The connection between the wand and the hose is loose and slips out when using a lot. Other than that it is fine.