MD Satisfaction Guarantee and Warranty

MD Manufacturing's Customer Satisfaction Guarantee

For online retail sales, MD provides a 30-day Satisfaction Guarantee. Test drive your new product for up to 30-days after product receipt. We are confident you will be satisfied. If not you may return it for a full product refund. 100% of the product cost will be refunded, including taxes and applicable duties. The initial shipping and return shipping charges, and applicable international entrance/brokerage fees will not be refunded. Any product sold online is refundable when returned within 30 days of the original product receipt and returned under a Return Authorization number (call 1-800-997-2278 or send an online form). The 100% Satisfaction Guarantee does not apply to product deemed abused and unusable.

Power Unit Warranty:

Visit each MD brand to see complete individual details:
SilentMaster Power Unit Warranty
ModernDay Power Unit Warranty
Flo-Master Power Unit Warranty

Accessories and Parts Warranty

M.D. Manufacturing, Inc., warrants the Accessories and Parts from defects in material and workmanship under normal household usage for a period of 2-years from date of purchase (except motors which have a 1 year residential warranty). This warranty does not include damage to the product resulting from accident, misuse, commercial applications or if repairs have been performed by unauthorized personnel. Ordinary wear and tear is also not covered under this warranty for parts such as belts or bulbs. If the product should become defective within the warranty period, or for questions regarding the warranty or service, first call the original seller from whom the purchase was made. If that seller is not available within a reasonable period of time, please call MD Customer Service at (800) 997-2278. A return authorization number will be required for items sent to M.D. Manufacturing, Inc. The customer is responsible for the cost of sending any item to M.D. Manufacturing, Inc. Returned items that are repaired under warranty will be repaired and returned for free. MD reserves the right to replace the product with one of equal or greater value.

Return Authorization Number
Track Packages, Damaged Product, Exchanges

Commercial Use Warranty

Products sold and used in industrial and/or commercial applications qualify for a limited 90-day warranty.