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"Without a doubt, the best internet service that I've ever experienced. My vacuum now works like new! I'll definitely forward this site to friends in Canada and sing your praises."
Dr. Pasemco, Alberta

"I didn't speak with anyone as I ordered online, but the service from that point on is UNBEATABLE. Our order was on our doorstep in 5 days and we live in the south east corner of B.C. Canada.
Great job."
Bob & Jean Mowbray

Many thanks for your rapid service and to CANADA to boot! Wish we could get this kind of service from throughout the US shopping!!
Ed, Edmonton, AB

Product Certification

Our vacuums are ETL Certified for Canada, meaning that they meet all electrical safety requirements as directed by Canadian Law. This certification is through Intertek which is approved to test and apply certifications by the Canadian Government. The ETL certification is basically equivalent to UL, CSA, and other regulatory certifications.

Questions about Canada
Orders and Shipping?

Many questions already answered here!

Read and Ask

Welcome Canada Customers!

We are glad to provide our customers in Canada with excellent products, service, and top-notch delivery.

What Can I Expect When Placing an Order?

Note that orders including installation pipe over 46" long cannot ship Postal.

100% Guarantee

Exception for guaranteed shipping rate: For areas in Canada that are only serviced through air shipment and our system doesn't catch it, you will receive a phone call regarding your order. Air shipments to these areas are very expensive and we will try to work out an arrangement with you for the new freight. There is no obligation to buy and you will not be charged unless an agreement is made, otherwise the order will be canceled. If a credit card charge occurs you will be remitted if no order is placed.

Postal Shipping Features

Associated fees and taxes will be collected from you when you receive the order.

How Is the Exchange Rate Being Applied to My Order?

Although all charges are being itemized and paid in U.S. Dollars, real-time exchange rates are being calculated and costs converted to Canadian Dollars.

Determining Applicability of Duty Charges and Amount

Postal shipping does not calculate or charge for any taxes or duties. They are paid when the product is recieved.

How Are Province Taxes Determined and Charged?

When using Postal shipping there will be no tax charged online, you will pay the taxes and fees upon receiving your order.

How Are Canadian Shipping Costs Determined?

Postal shipping charges are determined by the Postal categories and determined by the ship-to-destination, number of packages, and the respective weight of each.


Your credit card will be billed in U.S. dollars by on behalf of MD. Manufacturing immediately upon completion of your online order. "MD Manufacturing" will appear as the billing company on your credit card statement.

Order Confirmation & Tracking

Within 24-Hours of placing your order, you will receive an order confirmation email.
Orders to Canada will ship only when all items are in stock. If an item within your order is on back order you will be notified within one business day and provided with a projected shipment date or applicable options.

Once your order has been processed for shipment, you will receive a fulfillment status and shipment notification e-mail.

Return Policy for Canada

M.D. Manufacturing's Customer Satisfaction Guarantee

Tax Table for Canada

NA - Tax is not applicable
NA - Tax is not applicable
Alberta AB 5% NA NA 5% NA NA
British Columbia BC 5% NA NA 5% 7% NA
Manitoba MB 5% NA NA 5% 7% NA
New Brunswick NB 5% NA 8%* NA NA 13%
Nova Scotia NS 5% NA 8%* NA NA 13%
Newfoundland NL 5% NA 8%* NA NA 13%
Northwest Territories NT 5% NA NA 5% NA NA
Nunavut NU 5% NA NA 5% NA NA
Ontario ON 5% NA NA 5% 8% NA
Prince Edward Island PE 5% NA NA 5% NA NA
Quebec QC 5% 7.5%** NA 5% 7.5% NA
Saskatchewan SK 5% NA NA 5% NA NA
Yukon YK 5% NA NA 5% NA NA

*The Canada Border Services Agency is obligated to collect only GST on commercial imports. For those provinces that have harmonized taxes (Quebec, New Brunswick, Newfoundland & Labrador and Nova Scotia), only the GST portion of the HST is collected.

**Commercial importers subject to PST will self assess directly to their provincial governments.

Reasons to Order from MD Central Vacuum

  1. Free Shipping over $75 and most orders delivered within 3 business days.
  2. We distribute directly from our warehouses in Bakersfield, California and Louisville, Kentucky.
  3. We are dedicated to central vacuums with highly experienced onsite staff and unsurpassed Customer Service: (800) 997-2278 (Monday to Thursday 7am to 5pm PST) or by email anytime.
  4. A BBB A+ Rating and manufacturing central vacuum systems since 1961.
  5. All central vacuum parts and products undergo quality-control and compatibility checks.
  6. Your information is secure with VeriSign SSLand McAfee Secure
  7. 30-day 100% Refund Complete Satisfaction Guarantee