We have had a Hayden SuperVac 5000 and SuperHoseII for about 15-16 years. It is still under operation and works fantastic still today! I am very pleased with it's accessibility and how easy it is to swivel around the house with these good and easy tools. And if mine is this old and is a version behind, I can only imagine how well the SuperHoseIII plus a SuperVac9000 would work! I suggest to anyone that is looking for a great, reliable, and good quality central vacuum for their home.
Quick delivery to Canada without any additional charges or issues with brokerage, taxes or delivery.
I was really happy with the product. It works great. And the staff was really helpful to make sure I ordered the correct product. Thanks.
Very Happy with the product and the service. Good communication throughout the transaction, i would highly recommend MD central Vacuum & their products!
The brush does not pick up - it appears that it is too long for the purpose. The power head no longer adjusts up and down (I have had it for 3 months) and I will now either have to spend $$$ to send it to CA to have it repaired or will simply have to pay for the repair myself here in Canada.
I owned a Hayden set since 1992 and NEVER had a problem. Because it was getting a bit worn and beat up, I decided to replace it with what I thought would be equally as good quality. I am extremely disappointed and extremely disappointed with your "over friendly" customer service representative as I was explaining my problem.
Ironically, the set is made in Canada (that's what the box says) but I have to ship it to CA to get it fixed. Wow - that speaks volumes about your customer service.
Please feel free to post this on your website.
(MD NOTES: We are truly sorry for the issues here. As we spoke to Audrey we discovered the height adjuster was working fine. It is rare but when aggressively used can fall out of its holder. The best solution due to the international costs, in our opinion, is for us to walk thru the repair over the phone. It would take 10 minutes.)
When I ordered the hose, I told the representative that we have Sears outlets. Ours is an old system and this is the third or fourth hose replacement. The hose came with the current universal wall end which would not work as shipped. Fortunately, I had a Sears adapter. and with some modifications, I made a working arrangement. This would have been beyond the ability of the typical homeowner. You should offer a hose ready for the homeowners use or at least provide the adapter with instructions. Otherwise, the hose is what we expected. (MD NOTES: We have the adapter. Please see the Kenmore Hose help pages.)
It works well and is so much quieter than the old one.
I am very satisfied with my order.
We've had one of these for about ten years, and I kept fixing it myself whenever it broke. Finally we bought a new one, and can't beleive how good it is again! It's almost too bad it was of such quality that we could keep it going so long, we couldn't remember how good it was to begin with! We're still keeping the old one in the basement cuz it still works, but we'll likely replace this new one in five years this time instead of using it to death!
Everything in the Hayden Brush and Attachment Kit works perfectly!! Thank you for the excellent service!
Our Hayden central vac system is 16 years old now and I am just now needing to order hose. It has been a good system for us as my wife is a clean fanatic and our Hayden has been a work horse for her! Sure we have had to use some duct tape here and there but it has not failed us.
Although a bit spendy for replacements. hey you get what you pay for. We wouldn't have anything but our Hayden.
Questionable quality give the amount of plastic in design. The assembly that attaches the cord to the power head is plastic with similar groves which slides over plastic rails. I hope I'm incorrect, but I suspect eventual problems. Sorry, the unit certainly functions better that the original, but poor quality impacted the ratings. (MD NOTES: The entire product has a two year warranty. The same manufactuterer has been makes this vacuum for decades.)
We own a Hayden Vacuum Kit. Has worked really well on hardwoods, and for cleaning out the nooks and crannies around the house. Plastic ends on metal pipe has fatigued and is now held together with electrical tape. Still works. Probably 4 star on functionality, 2 or 3 star on value; face it, plastic is cheap to produce. (MD NOTES: the Hayden wands are joined at the middle with sturdy plastic and have a two year warranty. If anything happens under normal use we will replace them.)