Beam Vacuum Unit Services Q&A

Question 1

Electric Brush Option for Plush, Dense Carpeting

Beam central vacuum system. Too much suction for new soft nylon carpet. Cannot push forward, can only pull backward. How do I decrease suction?

Answer

Most electric hoses will have a bleeder valve located near the hose handle. If you have this feature, by opening the valve you will be able to decrease suction to your carpet. Another option is to replace your electric carpet brush with the newly redisgned Response II CT23 Brush with Wand #489T, which allows easy cleaning for high density pile carpets, such as nylon and other plush carpets.

Question 2

General Motor Replacement Instructions

how do you remove the motor on a beam serenity plus unit in order to replace it

Answer

We do not have specific motor replacement instructions for Beam Serenity Plus system. However, please review the following general guidelines on how to replace central vacuum motors:

How to Replace Most Central Vacuum Motors
(Professionals are recommended to perform this procedure.)
SELECT THIS TEXT. COPY & PRINT IT FOR REFERENCE.
NOTE: Lamb Ametek Vacuum Motors are in nearly all central vacuum brands. The motors sold here are new, genuine Lamb Ametek replacement motors.

Unplug the vacuum unit from the wall. If it is hard wired turn off the circuit breaker.
If the motors are on the bottom of the unit take the unit down, remove debris bag, and turn the unit over. Disconnect the low voltage wires, if needed. They are small wires that follow the PVC pipe to the unit.
Gain access to the motor compartment. (If motors are on the bottom, there is usually one screw on the bottom and/or one to three screws on the side.) Usually the motor shell will not come completely off but can be moved enough to easily access the motor(s).
Notice the two or three wires coming from each motor. Disconnect each of the motor wires, or cut them in the middle where you'll later splice the new wire using a wire nut.
There are usually two or three bolts, screws, or springs holding the motor down. Remove.
Lift the motor out. There may be a gasket so lift with some force. If the motor has an exhaust port, slide it off or unscrew the bolt. Save it or buy another Motor Exhaust Coupling #507EX .
If needed, clean off the old gasket from the motor compartment and place the new gasket on the motor with the sticky side on the motor. PLEASE NOTE: if your original gasket is not a thin foam pad they REUSE your original gasket no matter what.
(Before anything is done with the motor check to see if it compressed in shipment. Reach a finger in and spin the fan. Listen for any scraping. To correct, use a screw driver to push the seam of the motor shell down a hair.) Place the new motor where the old one was taken out.
Screw, bolt, or reattach the mounting.
***Do not use excessive force or the motor fan housing will move causing the fans to hit the housing when spinning. The seam on the side can be tapped down with hammer and screw driver if needed.***
Connect the motor wires. There will be two blacks or a black and a white. The motor will run the same no matter if colors match or not. So don't worry if there is not a white wire to match a white (or black for black), just connect them. Splice the new wires to the old with wire nuts, or use connectors to plug the wire directly on. The green wire is a ground and if your new motor has one you need to connect it to a bolt somewhere on the unit.
Plug the vacuum in and turn on the manual switch (or use the hose in the home after connecting the low voltage wire to the unit). The motor(s) should start up right away. Unplug it again.
Close the motor compartment and put the vacuum back on the wall (if taken off). Connect the low voltage wire back if removed.
Plug it in. Test it again.
If you have any problems or questions don't hesitate to call our customer service toll-free at 1-800-997-2278 Mon-Thurs PST.

Question 3

Motor Ran Longer After Running Shorter

I have a Beam Solaire that was installed about 6 year ago. For about 6 months, it has been shutting off after about 10 minutes of use. If I unplug, then plug it in - it will run for about 5 minutes. The time gets shorter and shorter between plugs. I have ran the main cord to another extension in our house and this still happens. I have put other appliances (refrigerator) into the main vacuum outlet and it works! We have brought it to a repair place. They ran the unit for 40 minutes with no problem. Help! I love to vacuum and need it to work.Thanks.

Answer

That is a bad motor. The reason it ran for 40 minutes is because the motor was jarred so much in travel. The motor brushes repositioned themselves. When you get it home it will run for less and less time. Replace the motor and you will be fine.

Question 4

No Suction Due to Filter?

Hi I have on old beam 191 Beam. Does'nt have the suction anymore. My husband checked and it doesn't look like we can replace the filter. Is this possible. I know it's old but I would rather fix then purchase another. Thank you for your help.

Answer

To first isolate the true issue with your system - which is not the filter - please follow the steps on our Troubleshooting Flowchart. In regards to replacing your filter it should be cloth with a compression ring with weighted center. Pull the edge inward or lift with tool to flex the ring and the filter will fall out.

Question 5

Beam 775 - Fluctuates Momentarily

Our unit's power seems to fluctuate momentarily every so often like someone is flicking the power switch very quickly. It doesn't turn off completely but drops off intermittently without any pattern. Suction is good throughout the house and the issue doesn't seem to be related to any attachment or to any outlet used throughout the house. I've checked all the power inputs and they seem secure. We replaced the hose about 20 months ago when that stopped working due to a short, but this problem has just popped up. We have a Beam model 775.

Answer

The symptoms you described is generally an indication of a faulty relay which is generally located on a circuit board. We recommend replacing the board with our Beam Single Motor Circuit Board #235SB.

Question 6

Muffler Options for Beam and Other Central Vacs

I purchased and had installed a Beam central vac. The installer refused to vent outside as he said was not necessary. Very noisy and I see in the manual there is an optional muffler. Can u tell me where this muffler can be purchased? I looked on line to no avail, your advise is appreciated.

Answer

Most installations can have the exhaust vented. That is too bad. Independent dealers for Beam are not associated with our MD brand and they all of their opinions. The noise should be cut down using a muffler. We have these Muffler Options for Beam Central Vacuum. Please look them over and call us if you have questions.

Question 7

Dust Pan Options For Beam 190

can I get a replacement dust pan for my Beam 190 ?, the old one has corroded over the years but all other parts appear to be in good/reasonable condition. Many thanks in anticipation. David , Coleraine

Answer

We carry two dust pan options for your Beam 190: VacPan and Vacusweep.

Question 8

Bean 199F Puts Off A Burnt Smell And Trips The Breaker

beam 199f unit turns on for a couple seconds puts off a smell and trips breaker when u reset it it will do same thing does it need new motor is it worth it because it is 21 years old thanks tom edwardsville il.

Answer

This generally indicates that your motor is failing and needs to be replaced. Please review the two motor options for your Beam 199F unit. Replacing the motor is the most cost effective solution as opposed to replacing the entire unit.

Question 9

How to Replace Cloth Filter

Please walk me through the installation of a new filter bag on a beam classic 750a. Thanks

Answer

The instructions are quite basic. To remove the filter, grab a side of it and pull toward the center. The outer stiff rim of the filter bends in and the filter drops out. If too difficult, start to lift the rim off the side with a screwdriver. In the same manner, you can place the rim of the new cloth bag where it was originaly removed by bending the rim in and letting it snap into place.

Question 10

My Beam Rugmaster Plus Is Not Working

Jessica from Jacksonville, FL I moved into a home with your Central Cleaning System Model 2100 installed in 2000. It works great except just recently, as I was using the Beam RugMaster Plus vacuum attachment on carpet, it no longer created the motorized loud sound as it had before. Instead, it made the sound as if I had the suction wand attached. It still works fine using that attachment, but I need to get the carpet vacuum back to working. Advice? Thank you!

Answer

The issue you described is generally the result of an electrical failure in your hose. We recommend that you check the following:

If the inlets are Supervalves (110v valves), plug the power brush directly into the valve. If the power brush works, the problem is in the high voltage lines in the hose - likely a blown fuse in the hose, but also look at #14.
Check brush for bad neck tilt, switch, or reset button.
Put power directly to brush motor to see if the motor is bad.
Check cord connections from hose to brush.
Check to see that Supervalves/Electravalves have 110 volts.

You may view additional Troubleshooting Tips by clicking here: Troubleshooting Flowchart

Question 11

Remove Filter with Screw Driver Help

I have a 12 year old Beam. I am trying to empty and clean the cloth filter. I have been reading above on how to take out the filter by pulling hard towards the middle - it is not working. It will not budge. There is a lot of debris inside my bag and I believe this may be overheating the motor - help.

Answer

Take a screw driver and put it under the stiff outer rim causing it to flex in. Get it to flex in more and it will fall out. Time and dirt has stuck it hard to the sides so that is why it is so difficult. Also, to let you know, bags with two layers need to be replaced when dirt is caught in the middle. We have a variety of diameter replacement filters here. Measure the diameter of the unit from the bottom with the bucket off. http://builtinvacuum.com/retail/shopretail.php?part_no=711b,710b,710k

Question 12

One Inlet Not Working

we have a Beam Rugmaster plus, 14 years old. when we plug it into the wall plug in the living room, the vacuum turns on but the unit in the basement does not. when we plug it into the wall unit in the hall, the unit in the basement works. This appears to be a problem with the wall plug responding to the unit. how can we fix this problem? SJM

Answer

If there is not good contact with the vacuum hose to the two metal contacts inside the inlet hole then the vacuum will not turn on. Inlets do go bad and need to be replaced at times. The contacts should feel sturdy, not easily pushed in. There is a spring behind them for proper pressure. Here are inlets for your system if you determine you need them http://builtinvacuum.com/parts/beam/inlets.html

Question 13

199D Replacement Unit Ideas

Have a Beam model 199D, how old can this unit be? We inherited the home and cannot find any records of purchase, and family member guesstimate is 8+ yrs. Unit seems small for 2300sf and considering an upgrade. A professional opinion is appreciated.

Answer

That unit is going to be about 20 years old and should be replaced with one of today's more efficient, more powerful and quieter vacuum units. Any brand is compatible with your system so you are not limited. We suggest the Flo-Master C650 that is available through dealers. More information can be found here http://builtinvacuum.com/flomaster/compare.html

Question 14

A Detailed Help for Filter Removal

Hello, I have read several answers here on how to remove the cloth bag filer but cant exactly understand how to remove one. Do you have any video or diagram that explains the same. To remove the bag grab up top near a side and pull hard directly inward ( I don't understand what to push or pull hard directly inward) . The stiff outer lip bends in and the entire thing falls out immediately ( what is the stiff outer lip). Appreciate a bit more detailed explanation on this...thanks...Nish...Hamilton

Answer

Sorry about that. The cloth filter is sewn around a metal ring. That metal ring is pushed up all round the circumference of the tank. To remove the cloth and ring the ring must flex inward creating a gap which then relieves the pressure of the circumference and the entire filter just drops down. To get the ring to flex inward you usually only have to give a good tug toward the center of the tank while holding the cloth. If that doesn't work then get a screw driver under the ring to help the ring flex inward as you pull inward.

Question 15

No Suction, Unit Alone

My beam central vacum which is 20 years old has no suction motor sounds fine but its a if there is a blockage. I have all the pipes removed so it just the canester. Bag seems fine any ideas. Brian from Campbellford, Ontario, Canada

Answer

Remove the center weighted filter and clean the secondary filter/screen. Put the bucket back on without the filter. Test again. Also remove the exhaust line, if there is one, as it can be clogged.

Question 16

Dirt and Dust from Exhaust?

my beam cannister is located in the garage and there seems to be a lot of dust, dirt at the air exhaust, adding dirt , dust, to my garage, what gives ? unit runs great. Alfred

Answer

Consider routing the exhaust line to the outside wall. Use central vacuum pipe and elbows along with a exhaust vent all available here http://builtinvacuum.com/install_shop/pipe-fittings.html

Question 17

Dead - Green Light On - MiniBreaker Won't Reset.

Beam 189D was working fine early in day. Removed hose from wall and unplugged rotor cord. Came back later replugged in. Nothing happened. Green light is ON on the canister. Tried turning the on Manual/Auto switch on the canister but nothing happens. Tried pushing in reset button & it won't stay in. Turned circuit switch on and off. Outlet works with other appliance. Mike t

Answer

It sounds like the motor went bad. They usually will come back on but it could be that the minibreaker also failed along with the motor which happens now and then. If the minibreaker was able to work you could know for sure if it was the motor. If you sniff near the motor and smell burnt electrical then the motor is bad. The green light means nothing.

Question 18

Cloth Filter Removal

I have a whole house vacuum Beam model 153 with the cloth bag..for the life of me I cannot figure out how to remove it for cleaning... Please help!......Terry from Daytona Beach

Answer

To remove the bag grab up top near a side and pull hard directly inward. The stiff outer lip bends in and the entire thing falls out immediately. You don't have to take it out to clean it. Use a shop vac to clean it, you are looking at the dirty side of it. The other side is "clean".

Question 19

Beam V185 Accessories

We have just moved into a home with Beam model V185. We do not have hoses, manual, or anything else to go with this and I don't see this model on your web site. We would like to be able to use this vacuum. Can you let us know where we can find some information and the correct hose and attachments? Thanks. Diane, Lincoln, CA

Answer

We don't have the original manual for your system but we do stock a large selection of accessories, kits and hoses that are compatible with your Beam system. Take a look at all your options here, http://builtinvacuum.com/help/beam.html

Question 20

Beam Unit Has Clog In The Wall

Hi, I have a beam installed in my garage. I think the pipe from my house to the garage has a partial blockage. The suction is very poor in the house but when I use the vacuum direct from the garage the suction is very good. Conclusion - blockage somewhere underground. How easy is this to fix?

Answer

You will need to contact a local central vacuum repair technician to remove the obstruction. You can find your local dealer for service at http://builtinvacuum.com/dealers.html

Question 21

Filter Style Change Available?

We have Beam Model 183 Central Vac System and would like to know what, if anything, is available to replace this Inverted filter system with something that perhaps is contained for collecting. We are finding that to empty this container is very messy and dirty. Thank you for your assistance in this matter.

Answer

Sorry, the inverted, center-weighted, cloth filter is not replaceable with a closed filter bag. You have to change the entire unit to one of these alternative units: http://builtinvacuum.com/help/beam/units.html. These units use the same pipe and wire and work with your system and tools. Meanwhile, the best way to clean your unit is by using trash bags to keep down the dirt. Dump the bin into a large trash bag while it is completely inside it. And use a bag around the bottom to shake out the cloth filter.

Question 22

Beam 100 Not Turning On

We just bought a place that has a beam central vac. Don't know how old it is but it says it is a model 100. It was working but once in awhile it would stop but would start up again. Now it won't start at all. It does not seem to have a manual start or reset button as newer models must. When I put a dime on the contact points on the wall plug in I can see a small spark so there must be power there. I checked the breakers and the plug that it plugs into has power. Any suggestions

Answer

You most likely have a bad motor in the system that needs to be replaced. Compare your motor to ours here, http://builtinvacuum.com/parts/motor/115334.html this should be the proper replacement for your model.

Question 23

New Motor Much Louder

Hi. This is Kevin from Orlando, Florida. In 2009 I purchased a house built in 2004 that had a Beam Serenity Plus, model 2725. Since I have had two other houses with central vacs, I am familiar with the amount of noise produced when they are running (all units are/were in the garage). My current unit ran much quieter than the others, but recently the motor died and was replaced by a technician from my home warranty company. The new motor sounds like something is wrong - it is extremely loud and sounds like it needs lubricated. It is so loud that it can be heard in the farthest room from the garage. The tech says it's brand new, but I know that this unit is way too loud. Although it has the same suction power as the old motor, I'm just not convinced it is a normal noise. Any thoughts?

Answer

It may have been installed incorrectly. If the new motor is tightened down too much, it compresses the fan housing and the blades can rub against the outside. This creates a drastic increase in the level of sound coming from the motor.

Question 24

Beam Will Not Turn On

We have a Beam central vacuum EHCAPNA? And the kick start stopped working, then tht ehose stopped working, and we found a clog in the kickstart, so we removed it, emptied the canister and now we can not get it to turn back on. We reset the cicuit breaker it's on, and there was no issue there. Unplugged anf replugged. And the green light comes on for about 15 seconds and then turns off. Any ideas please??

Answer

With the green light turning off, there could be an issue with the circuit board in the unit. Try the manual switch on the side of the unit to see if it will turn on that way, if not you'll most likely need to replace the board.

Question 25

Beam 697C Replacement Bag

Beam 697C Ultra. 220Volt I need to purchase a replacement motor and would like to know if I can or should also replace the filter element at the same time. Unit is 12 years old.

Answer

The cloth bag can be replaced. It may be needed, you will need to inspect the cloth for any holes that may be developing. You can find the replacement bag here, http://builtinvacuum.com/retail/shopretail.php?part_no=711b,710b Just choose the appropiate diameter of your unit.

Question 26

Beam 353 Repacement Motor

hi I am looking for a motor replacement for my beam 355 central vacuum. Would you please let me know what is the cost for the motor and the shipping fee? I live in Burnaby, British columbia, Canada. gail

Answer

You can find Beam replacement motors listed by model number here, http://builtinvacuum.com/help/beam/motor.html#motor Shipping cost is live updated to include import taxes and fees, choose the Canada Checkout option in your shopping cart and the most current pricing will be listed prior to the payment screen.

Question 27

Beam 284 Doesn't Turn On At The Inlet

I have the model 284 and I am just curious as to why I have to turn the canister on evry time I have to vacuum. Everyone else I know just has to plug the hose in and the unit starts sucking. It is insanely loud so I defnitely have to turn it off between uses. Jody- Welland Ontario

Answer

Central vacuums are designed to turn on from the wall inlet. If you yours is not, then there is an issue that is preventing it. Follow our troubleshooting guide to locate the problem. http://builtinvacuum.com/education/troubleshoot.html

Question 28

Beam Overheating

I purchased a beam vacuum model 395a about 3 years ago. It works fine untill you shut it off and then try to turn it on again--it wont turn on. After about an hour it works again but will not turn untill i guess it cools off again Any idea what it could be thanks Guido, Ontario

Answer

The overheating is usually caused by a clogged filter that is restricing airflow. Check your cloth bag and clean if necessary. There is also a wire mesh behind the cloth filter, just before the motor. This can get blocked as well. The low airflow doesn't allow the motor to keep cool and trips the safety inside the unit.

Question 29

Used System, No Manual

Just moved into a home with a Serenity Plus (2775), but no manual. Love it so far, but it's a bear to clean. Any advice? Also, are there any filters, belts or other parts I should be inspecting/looking to replace in the future?

Answer

Congratulations on the home and central vacuum. The best way to clean it is to put a trash bag up around the bottom and shake the center-weighted cloth filter. There is no other maintenance but that unless you have a roller brush. Then you should cut threads off of it and maybe remove it to clean the bearings on the ends.

Question 30

How to Clean Cloth Filter

I have a Beam 294 and it has hardly any suction at all. How do I clean out the inverted bag on the unit. I can feel a bunch of rocks or debris in there but I can't figure out how to get it out. It says "self cleaning filter" on the side of the unit, but I don't understand that. PLEASE HELP!! Becky in St. Louis

Answer

The inverted filter has a weight in it that feels like rocks. This allows the bag to move into the down position when the machine is off. A lot of people vacuum the bag with a shop vac. Some remove it (grab a top side and pull inward, hard) and wash it (completely dry re-installation necessary). And then some simply replace it.

Question 31

PU371F Motor and All 371 Models

I have a beam central vacuum and I search the motor the model is: pu371f can you get it? and how much? Thank

Answer

The correct replacement motor and instructions are here http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr

Question 32

Beam SC375A Is Tripping The Breakers

I have a SC375A. The motor was recently replaced. The mini breaker keeps breaking. I just unplug it and when I plug it back in, the motor starts again. The beater remains running. No hot smells or carbon dust as before. Paul Townsend, MT

Answer

You'll need to contact your Beam at www.beamvac.com for assistance with a new circuit board.

Question 33

Floor Brush Does Not Turn On

Hello, The suction is fine but the brush does not turn. Do we need a new motor?

Answer

Follow our troubleshooting guide to locate the issue, http://builtinvacuum.com/education/troubleshoot.html. If you have further problems, don't hesitate to contact us and speak to a technician.

Question 34

Low Suction Old Filter

Our Beam central vac model #284 does not have good suction, the machine was in the house when we moved in 13 years ago. We have only used a shop vac to clean the filter, should or can the filter be replaced? The power head is good, the suction problems seems to be from the machine itself.

Answer

You can replace the center-weighted bag and it really should be done. But first test the suction by removing the bag and starting the vacuum. To remove, grab a top side and pull inward with strength. The outer rim flexes allowing the filter to fall out. Put the bottom back on the unit and test the suction without the hose. If better, then buy a new filter, it not then look for blockage in the hose or pipes. Replacement filters are available and we offer ones with an 11.5 or 14 inch diameter.

Question 35

MiniBreaker or Motor at Fault?

Hi, I have a Beam 189D which just started popping out the circuit breaker. If I reset it and try to run the vacuum via the hose in the house (I didn't try it manually at the unit), then the circuit pops out almost immediately. Can you suggest the best mechanism for determining where the problem might lie? Thanks in advance. -Brian

Answer

95% percent of the time this means the motor is bad. If not the motor then the minibreaker on the circuit board. If the unit is over 8 years old then it is most likely do for a motor. Testing the motor apart from the circuit board will let it run and it will probably heat up and shut off on its own after 15 minutes or so. If it doesn't then it may be the minibreaker.

Question 36

No Suction at Times

just moved to an old farmhouse and it has a beam v185. it works ok if using the spinning head attachment, but it will not suck if using an attachment that does not hook up to the electrical outlet. it all worked at first and all of a sudden it doesn't. do i need to clean/replace the bag? and if so, how do i do it? em/london, on

Answer

Actually, the suction is probably never coming on. The noise of the brush is tricking you. To troubleshoot the issue use this page www.builtinvacuum.com/flowchrt.html and let us know if you have any questions.

Question 37

Click, No Suction

I have a 12 yr old Beam 189D. The unit will not power on. When I plug it back into the wall I hear a click. If I lay a screwdriver across the low-voltage terminals I can hear a click Is this the motor our the circuit board?

Answer

Your motor is dead, the click is the board working correctly. Thank you for asking. Replacing the motor is not difficult.

Question 38

Outlets Not Working

Bob-Ormond Beach Fla.- model Beam 253- 30 years+- old-worked fine. outlets will not turn unit on, main switch will. Assume a low volt issue-where to start to fix-no owners manual to see connections etc. Thanks

Answer

Hello Bob, please start with this guide www.builtinvacuum.com/flowchrt.html and you'll be able to locate the issue. Let us know if you have further questions. Beware too that a bad motor will start at times, especially right at the unit.

Question 39

Motor Parts Updated but Still Cuts Out

Hi, I have a beam central vac model 177. She is an oldie! I took it in to get serviced and they said that the motor is fine. They replaced the motor gasket, bearing set, cooling fan. They said the motor is fine. However, when I went to use the vac it started and would run for 5 mins and then stop and I could hear a clicking sound. I would unplug it and then plug it back in and it would start again for 5 mins then stop again. I was wondering what else it could be? The place I took it too was a beam authorized dealer. The suction does not seem to be like it was before either. Lisa Winnipeg

Answer

When a motor is tested it needs to run for 10 or 20 minutes. Many times they will start, but will not continue to run. You have a bad motor and it needs to be replaced. Hopefully they will honor their work and help you.

Question 40

Beam PU372 Vacuum Motor

Susan, Edmonton. I have a PU372 central vac, motor is throwing sparks. Do you suggest getting a new unit or just replacing the motor? (Is 15 yrs. old.) Which motor would I need to purchase and about how much? Thanks.

Answer

Hello, we suggest replacing the motor to save money or replacing the unit to gain more power and better filtration. The motor should be this one http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr. Please compare the look and details to be sure. If you want to replace the unit, we suggest one of MD's 650 Airwatt machines. It gives you 50% more power for about 3-1/2 times the cost of a motor. Let us know if you want more information.

Question 41

Clean or Replace Filter

model 183 filter Hi I am bruce.I live in Edison NJ.I have a old model# 183.The filter is cleaned or replace it. Thank you! Nice Day!

Answer

Remove the filter and see if your suction is increased significantly. If so then replace the filter.

Question 42

Stopped Working

I have a Beam model 191 (Central vac). When I finished cleaning the upper floor, I removed the tubing and the power did not start when I pluuged it on the ground floor. I went to the garage where the cannister was located and there was no smell from the motor. The breakers were fine. What should I do? Thanks, David Toronto

Answer

David, please use this guide www.builtinvacuum.com/flowchrt.html to find the issue and solution. Let us know if you need help.

Question 43

How to Remove Filter

We have a Beam Vacuum and would like to remove the filter to clean it. It is a model #254 and it is about 30 plus years old.

Answer

To remove the filter grab a top side and pull inward. The outer rim flexes and the filter falls out.

Question 44

Change to Bag from Bagless?

Beam 2775 Is their a disposable bag that will fit the Beam 2775? Anyone who thinks a bagless system is LESS messy is nuts. I have to use my shop vac to clean my Beam. Thank goodness it was installed in my garage and not in my house!

Answer

Sorry, the Beam system only takes the inverted cloth filter. You can, however, swap the entire unit out for a bag type such as SilentMaster or FloMaster. They work with your sytem as is. http://builtinvacuum.com/products.html

Question 45

Beam 183 Filter

Hi I need to replace the filter on my model 183.Could you tell me which filter model for 183 and i need the user manual for help. Thanks for you help. Bruce

Answer

Please call for help on this one. Thank you.

Question 46

Vacuum Works, Hose Doesn't

Have no power to start vaccum system at the outlets on my 355 beam.If I turn the manuel sswitch to on the motor runs .Does the circuit breaker needs replacing? Presently the circuit breaker is stuck and unable to move either way Dave from Brandon mb. Thanks

Answer

Dave, please use www.builtinvacuum.com/flowchrt.html to trouble shoot the real problem and find solutions. Let us know if you have any questions.

Question 47

Beam Model 361 Motor

Hello there I have a beam model 361 unit.My motor is shot.I am looking for a replacement motor to buy from you.My motor is 10 amps.However i cannot find a match of this model number in your charts.Can you please offer a suggestion to me. Thankx kris

Answer

It looks like the only motor they used in the 10 amp range is replaced with this motor http://builtinvacuum.com/retail/shopretail.php?part_no=209,221,how2mtr Measure the overall width and height. If it is close then you have a match. If not them please let us know.

Question 48

Carbon Dust Everywhere

Hi, I have a 7 year old beam central vac system, have recently replaced the brushes, and have noticed a terrific amount of carbon dust in the room that the power unit is situated in, and i mean terrific, everything in the room is black. It was bad before we replaced the brushes, but is horrific now, please let me know what the problem could be! We thought maybe it could be the size of the room, it is only about a 8 ft. by 6 ft. room, but I can't see why this should matter. It actually smells in the room of carbon dust. The model is the Beam Classic III. It has a permanent filter which I clean after every time I empty the pail. Bernice

Answer

Hi Bernice, replacing brushes in a well used motor can cause this. It is not uncommon. We are glad when brushes work out for owners but not surprised when then don't. Old motors need to be replaced. It looks like you will have to buy a new motor. If you bought the brushes from us then please call and we can work out a deal with you.

Question 49

Unit Turns Off By Itself

My Beam 2250 system is 9 years old now. it was working perfect until recently. but now after 2-3 minutes of vacuuming the system is going off and on every 2-3 seconds until shutting down any idea?

Answer

Hi, this is typical motor failure. Vacuum motors do not slow down, they stop working and eventually will not start again. You can replace the motor yourself with this motor and instruction http://builtinvacuum.com/retail/shopretail.php?part_no=203P,220,how2mtr&title=Motor+for+Beam+2250

Question 50

Tripping Breaker - Filter or Motor Issue?

I have a Beam Model 355. I turn it on and almost immediately the breaker trips. The filter bag gets sucked right up into the motor area and I have to pull it back down. Why would the bag get sucked up? Is the bag clogged with dust? Thanks, Bill

Answer

Hi Bill, the bag is supposed to be suctioned up to the motor, that is how it filters. The breaker tripping most likely has to do with the motor going bad. You can remove the bag to be sure. To remove you grab cloth at a top edge and pull directly inward until the band bends inward and the filter falls out.

Question 51

Beam 199 Millenium Edition Motor

Ken - Vineland, NJ Have a Beam 199 Millenium Edition (installed myself) that has been flawless for 10 years. Red indicator light has come on, per manual motor brushes need to be checked. Is this a replacement I can do myself? Don't want to replace entire motor, it has run fine.

Answer

Hi Ken, in our opinion the motor should be replaced after 10 years. The 900 or so hours are probably used up. Brushes are to be put in, if needed, around the motor's half life. That may or may not be the case with yours. To find the correct brush first identify the correct motor here http://builtinvacuum.com/help/beam/motor.html and then type the motor number in the search bar. The brushes will come up in the results.

Question 52

Works Sporatically

I have beam central vacuum lately the vacuum will work sporatically. IT all started with the canister overfilled. I cannot turn it on manually. The next day it worked why is it acting up?

Answer

Hi, time will tell why it may have an issue. The motor could have over heated and it was going bad already. If it starts and then stops then that is the issue and you can replace the motor. Let us know what you find out.

Question 53

Bag Installation

William Bell Stirling Ontario, Canada. Dumb Canuck. I have removed the filter bag of a model 294. There are two different materials to the bag. One looks to be cloth and the other synthetic. Which one should be on the inside ?

Answer

Hi, the cleaner side is on top, the more cloth like, less slick side. The shiny, smoother, dirtier side goes toward the bottom.

Question 54

Replace Filter or Clean it?

HI! I've got a Beam 397 central vacuum system. We've been in this house for about 3-1/2 years now and I've never checked/replaced the filter. Suction level is good but I don't know if you guys recommend replacing at certain intervals. Thanks for the advice. JC -- Draper, UT

Answer

Hi, Beam says it is a "permanent" filter and "self-cleaning". What you find though is it needs cleaning and after years may need replacing. To clean, drop the bucket, put a plastic bag over the bottom, grab the center-weighted filter and shake. That is how you clean it. To remove it you'd pull a top side directly inward to loosen the snap ring around the edge. The replacements are here http://builtinvacuum.com/retail/shopretail.php?part_no=710B,711B. Please measure the diameter.

Question 55

Wiring the Four Wires on some models.

We have just been given a Beam 294 Heavy duty unit for our house. All the pipes were already installed when we purchased the home, so all we needed was the unit. Now that I have it, I'm not sure how to wire it up - there are 2 wires attached to the pipes where the unit connects, and then 2 pairs of wires off the unit. The wire off the unit looks like speaker wire with 2 wires, each - 4 wires total off the unit. Does anyone know how to wire it up, or where I can find more information? Thanks. DRL

Answer

Yes, they connect to the wire lead coming from the home. Do two of the wires the same color or markings? Keep those apart and join one with one of the other two and one leg of the wire from the home. Do the same to the other wires and you are set. When the hose is plugged into the wall outlet and the swtich on the hose is turned on, the suction unit will fire up. Basically the four wires should be joined into two leads from the unit. If you choose the wrong wires nothing bad will happen, the unit will just start. Change the wires around and try again.

Question 56

Stopped Working, No Odor

Gina I have a beam vacumm model 153. Was working fine in morning and after I took a break it did not work. I flicked the manual switch and the mini breaker and nothing happened. there is no burnt out motor smell.

Answer

Hi, please try turning on from inside the home. Do you hear a click? If so then your motor is indeed dead. If not then you need a new relay or circuit board.

Question 57

Beam 660 Vacuum

Vacuum is Model 660 installed 1988. I don't have any paperwork on it. Leaves musty, old smell in room where motor is mounted after being run. Can weighted bag hanging above canister be replaced on it?

Answer

Hi, you can a whole paper towel misted with Lysol, down the hose and into the system to kill the odors. Do this at every inlet. Hold the corner and suck in the opposite corner first. For the center weighted bag, you can change it. To remove, grab a top side and pull directly inward with force. The outer rim flexes and the entire bag falls out. We have two diameters to replace it with. Measure your can for the proper one http://builtinvacuum.com/retail/shopretail.php?part_no=711b,710b.

Question 58

Gor-Tex Bag Available?

Can Gortex filters be ordered - I need one soon!

Answer

Hi, yes, we have the larger 14 diameter Gor-Tex bag here http://builtinvacuum.com/retail/shopretail.php?part_no=711B. Please measure your diameter first, the diameter of the unit.

Question 59

Beam Model 183 Replacement Motor

I need to rplace the motor on my Beam model 183, could you tell me which model of replacement motor I should order as I can\'t seem to see it on your site. Harry

Answer

Hi Harry, the motor you need is most likely the 116765 motor you see here http://builtinvacuum.com/help/beam/motor.html. Click on the details link so you can compare. Call us and we'd be glad to find out which motor you need. Please be with the motor so we can ask a few questions.

Question 60

Beam Model 100, Anniversary 1976-1996

Central Vacuum Beam Model 100, Anniversary 1976-1996 Require new motor are they still available 11 Amps 120V LR53516

Answer

Hi, take a look at this motor http://builtinvacuum.com/parts/motor/115334.html. It should be the same as yours. Go over the dimensions and look of it and it should match up as the exact replacement. If not please let us know.

Question 61

Vacuum Trips Circuit Breaker, Smells

Hi, I have a Beam Vacuum system built into my house which has been working fine for the past four years. The Beam vacuum has now started to Trip the fuse box. There is a burning smaell at the vacuum unit itself. Has my motor had it? or could it be something else??

Answer

Hi, it is for sure the motor. We recommend replacing it. It is not difficult to do. Find your brand and then the motor http://builtinvacuum.com/help/index.html.

Question 62

Minibreaker Trips Quickly

I have a beam vacuum model 371. I plugged in the hose and the vaccum was working fine then it just quit. I inspected the unit and realized the mini breaker was tripped. I reset the breaker while the hose was unplugged and the circuit breaker light stayed green. When I reinserted the hose it would trip the breaker again. Any thoughts? Mark from Woodbridge.

Answer

Hi Mark, 99% of the time that means the motor is bad. Rarely to the minibreakers fail. Get to the motor and start it. Look for blue sparking that wraps all the way around the inside of the motor. If you see it then replace the motor. Or if there is burning smell then replace it.

Question 63

Unit Turns On By Itself

We have a Beam Heavy Duty Central Vac System Model 294. The system has been running fine until this morning. I discovered that the unit was going ON and OFF by itself. There was no hose hooked up to the ports to make contact connection. I unplugged the system and emptied the waste canister. Then I checked the wiring on all port connections and all wiring. I replugged the unit and the GREEN light was on. After several minutes of quiet, the system started to turn ON then OFF by itself. Any idea what's causing this? Thank you. Pete

Answer

Hi, unplug the wire, the speaker or phone looking wire from the unit. See if it turns on. If it does then replace the relay. If not then you will have to find the short in your system or move to a radio frequency product for about $200.

Question 64

Completely Dead

Hi I have a beam model 371 and one day it completely didn't work. The green light is on when plugged in however it does not turn on. Any ideas on what may be the problem. Thanks Ed

Answer

Hi Ed, use this guide to find the issue and the solution www.builtinvacuum.com/flowchrt.html. It sounds like it would be the motor needs replacing.

Accepted Answer

Hi Tim, did you try to short the contacts in the inlet suction hole? Use foil. If they start the suction then your hose is the issue.

Accepted Answer

Hi Jim, you most likely take this motor http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr. But you can use the Beam motor guide http://builtinvacuum.com/help/beam/motor.html to see others used in that model number range. Please add the motor to the cart and click on the Canada Only Checkout. We have a very dynamic system that give you shipping options with and without duty paid and we require only your address. You will be pleasantly surprised at our offerings and the low cost and inclusive options.

Accepted Answer

To remove the center-weighted cloth filter grab a top side and pull directly inward. The stiff, flexible, outer rim flexes in and the bag falls with the sewn in rim. To replace, bend the rim in to have it snap back in place.

Accepted Answer

Hi, take the brush roll out and clean the bushings on the sides. They are probably packed with hair and lint.

Accepted Answer

Hi Brad, upgrading to a disposable bag unit is a great idea. Every few months when the bag is changed all the debris that begins to clog any filter will be totally removed. You get less smell, less clog, better cleaning. Looking at the CFM is a great idea but only half the vacuum equation. If there is not force or torque to keep CFM going then it quickly dies out upon resistance. There is where waterlift, or sealed suction, when there is zero CFM comes into play. You really need both and that is where AirWatts comes in which is a made up equation using both measurements. Our most recent units have 653 Airwatts and run on 16 amps, so any retrofit application is a target. Look up our SilentMaster S44 or FloMaster M85. Great machines, for a great price.

Accepted Answer

Hi, yes we'll be more than glad to honor our warranty. Please call us as soon as you can. Our hoses are made by the same manufacturer as Beam's where five years ago and the quality is really good, however, as will all product there is a small failure rate. We'd like to trouble shoot it over the phone, if you don't mind. Please call 800-997-2278 M-Th PST.

Accepted Answer

Hi, you need a new motor. Rarely when the motor goes bad does it also ruin the minibreaker.

Accepted Answer

Hi Paul, this board doesn't have the dummy light but is made by the same company for the same purpose otherwise. It may mount a little different too. Your call on buying it, but it is a fantastic price for something that will do its job.

Accepted Answer

Hi, take a look at these two bags and check your diameter for which one fits. http://builtinvacuum.com/retail/shopretail.php?part_no=711b,710b

Accepted Answer

Hi David, 99.9% of the time it is the motor sparking. Remove the motor housing and check it out. The motor is going bad, throwing sparks, heating up, smelling, and popping the minibreaker sometimes. Rarely does the board go out but when it does it is when the motor is going bad usually. The thermal sensor is overheated. Most often one would replace the motor and then replace the board if it is damaged. You can use the motors found here http://builtinvacuum.com/help/beam/motor.html and the circuit board #235S (save money and use this standard one made by the same company).

Accepted Answer

Hi, if the motor is over 5 or 6 years then we usually suggest replacing the motor. Once the brushes go then the armature is damaged and the next brushes go real quick. Your call. We have brushes here: http://builtinvacuum.com/retail/shopretail.php?part_no=210X Or motor replacement here http://builtinvacuum.com/retail/shopretail.php?part_no=199X,221,how2mtr

Accepted Answer

Hi, you can replace the entire unit, not the motor. The motor is made for the size of the vacuum and its electronics. We suggest a new unit with over 500 AirWatts (yours has about 450). We have a great new model of central vacuum with 650 AirWatts that would fit your system and electrical outlet. It is the SilentMaster S44 or FloMaster M85. Please go there and look up a dealer or give us a call www.builtinvacuum.com/find-dealers.html.

Accepted Answer

Hi Tom, that is typically a motor going bad. You can slap the machine and see if that helps it run longer but you'll most likely need a new motor which isn't hard to put in.

Accepted Answer

Thank you for contacting MD Manufacturing regarding your Beam Central Vacuum. We do not manufacture this product but would love to assist you in resolving this issue. I doubt that Beam intended for this particular unit to lock you out so prematurely. The technology is rather new and we suspect that a setting was not properly calibrated and that likely the unit does not require any serious service. We suggest that you contact your local Beam representative to have the unit inspected. Beam is usually good about resolving things like this and you can also contact Beam directly at their beamvac.com website.

Accepted Answer

Hello, the bottom of the unit is removed and the dirty, center-weighted, semi-permanent cloth bag hangs down. Put a plastic bag up over the bottom of the unit, grab the cloth filter and shake it. Put the bottom back on after emptying it. That is how you maintain this type of vacuum unit. There are replacement filters. To remove grab an upper edge and pull to the middle. The stiff outer rim of the bag flexes and the bag falls down. Here are replacements, measure yours first: http://builtinvacuum.com/retail/shopretail.php?part_no=710AV,710B

Accepted Answer

Hello, usually Beam units only have one motor so that is most likely not the issue, the motor. You probably have a clog. Follow solution number three here for help www.builtinvacuum.com/flowchrt.html.

Accepted Answer

Hello, this motor is the one for 140222 as far as we know. http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr&title=Motor+for+Beam+199+All+Models. Please measure the total height of yours and compare it. Let us know if you have any questions. If this is not the correct motor please call us when you are near the motor and have a ruler. Thanks.

Accepted Answer

Hi Bob, take a look at these two bags. The one that looks the most like yours will be an excellent replacement. In our industry there are only so many bag styles so it is easy to find replacements. Let us know if you have more questions http://builtinvacuum.com/retail/shopretail.php?part_no=723EB,723

Accepted Answer

Hi Sean, here is the vacuum motor for your Beam 371 http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr. You'll have to see our shipping options in the pre-checkout screen since it requires your postal number. The warranty is one year. Thank you.

Accepted Answer

Hello Lori, it is not uncommon for well used motors to shred the new carbon brushes. That motor is really powerful but may have been hindered by the build up of dirt in the permanent filter. Try a central vacuum with a disposable filter (costs less than $20/yr in bags). And yes a new unit will fit right into your existing system. You may need a bit of pipe and an elbow to make the simple connection though. There are some more powerful units that run on a regular home breakers. The SilentMaster S44, ModernDay K, and FloMaster M85. For the accessory kit there is the Stealth and EdgeLift. They are electric and our top sellers. They clean great. Let us know how we can help you futher. Here is a link to information about upgrading your Beam www.builtinvacuum.com/help/beam.html.

Accepted Answer

Hi Mike, we do have a solution for you. Please call us at your convenience.

Accepted Answer

Hi, it sounds like your minibreaker is overheating. That is usually because the motor is going bad and throwing the heat sensitive device off. Sometimes the minibreaker can go bad, but that is rare. You can replace the motor or continue to use it until the half hour becomes less and too annoying. You can find your motor on this website.

Accepted Answer

Please contact our offices at 1-800-997-2278 (M-TH 7-5 PST) for more information.

Accepted Answer

Good Morning, Please contact our offices at 1-800-997-2278 (M-TH 7-5 PST) as we need to gather more information in order to determine which wands you need.

Accepted Answer

Hello, we don't have a cross reference for that model. However, if you click the motor that looks most like yours you will be able to use the measurements to verify it for sure. http://builtinvacuum.com/help/beam/motor.html

Accepted Answer

Hello Ellen, please empty your unit and reach up to clean the filter, or remove it completely. Test the suction now and see what happens.

Accepted Answer

Peggy, try vacuuming off the inverted filter bag in your unit.

Accepted Answer

Hello Stephen, central vacs turn on and off with a control wire to every inlet valve (99.9% of the time). We have seen this wire compromised before as a result of construction or rodents. Try disconnecting the wire from the unit and see if it still does this.

Accepted Answer

Hello, both heads should be replaced and you have options besides the Beam products. Our products use the new version of the same hose you have but allows 27% more airflow through it. Our vacuum head Stealth from Italy is the best on the market. Stealth will not fit on your older hoses so you'd need an entire Stealth Kit (www.builtinvacuum.com/stealth-kit/) and only we offer the preferred Stealth II version. If you still want to replace the Beam Rugmaster Powerheads then you'll have to find a dealer who stocks that product. Have a great day and thanks for writing.

Accepted Answer

Hello Mike, these are classic signs of one thing...the motor is dead. It is not hard to replace the motor and here it is with instructions http://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr&title=Motor+for+Beam

Accepted Answer

Hello Steve, there are two options and amazingly the better bag is a lot less expensive and is a microfilter. Our purchasing department has done a great job getting these bags at a great price. http://builtinvacuum.com/retail/shopretail.php?part_no=723,723MF-5

Accepted Answer

To reset the motorbrush timer on the Beam IntelliWatch we have been told that you use the following sequence. This has not been verified by Beam but we believe it is the correct procedure:

Unplug Power Unit
Plug in hose
Turn hose low voltage switch to the “on” position
Turn switch on power unit to the “on” position (It won’t turn on because it is not plugged in.)
Plug in power unit to electrical source.
By starting up the power unit with the low voltage switches in the “on” position it supposedly overrides the computer board set-up and resets the computer.

Accepted Answer

We have circuit boards that Beam owners have successfully used without our suggesting so, and we usually just suggest they find a Beam dealer for the board. We sell upgrades and replacements if you need other things though like a great Stealth Attachment Kit.

Accepted Answer

On the Beam canister it is located near where the wire from the vacuum pipe is connected. MiniBreakers have a white button that pops out when over heated (usually because the motor is going bad).

Accepted Answer

You are experiencing a dead motor, exactly. Good job narrowing it down!

Accepted Answer

If it has two minibreakers then it has two motors and one motor could be down. Search for Beam Canada regarding the warranty. If you need a motor, find the Lamb Ametek number you need and give us a call.

Accepted Answer

We think there is not a difference. Dirt you vacuum this week will still be stuck to the bag next year.

Accepted Answer

It should be replaced every few years. Here are the ones we sell. Measure diameter to know the correct one to buy. Pull yours out buy grabbing the top side and pulling inward.

Accepted Answer

All inverted cloth filters have a weighted center that feels like debris but isn't.

Accepted Answer

Your motor needs to be replaced. This is the motor we show for your model.

Accepted Answer

You can by a new central vacuum - any brand you want, or you can replace the motor. It is still available for replacement but don't know which one exactly. It is easy for us to figure out which motor it is if you have in front of you with a ruler and you call us.

Accepted Answer

The electrical or burning smell coming from the unit is caused by a faulty motor. As it heats up it may also pop your minibreaker. Please take a look at our Beam 190 Motor Replacement and Motor Replacement Instructions to help get your system back to peak performance!

Accepted Answer

Sounds like your motors have used up thier 800, or so, hours of use. They usually do not go bad at the same time though, if you are saying they are both dead. A clog will not do this. Try using our troubleshooting chart. And yes, the bag gets sucked up when turned on.

Accepted Answer

The Beam 294 most likely took the 115334 motor. Please do a visual to be sure. We highly recommend replacing the hose and vacuum both. They will connect together perfectly and you will gain 27% more airflow. We suggest the Stealth Kit.

Accepted Answer

It is either a low voltage short in the wiring throughout your home, or it is a bad relay. Follow the troubleshooting guide to quickly find out.

Accepted Answer

Good question and the answer is the vacuum is made for this particular motor, from its mounting to electronics. A new motor will feel stronger. Also, have you replaced the permanent cloth filter? That will help the suction.

Accepted Answer

Please see the Beam motor section. The 199 (all models) is the third row down and it shows the possibility of two different motors. A simple visual comparison with your vacuum motor will yield the match.

Accepted Answer

There is a cross reference here on the third row that applies to all 199 models. http://builtinvacuum.com/help/beam.html#motors

Accepted Answer

It is close but not the exact replacement. It does work for all 110 volt single motor central vacuums. We've had homeowners use it without much trouble at all because of the cost savings. It works great. You can try calling Eureka for that part or do a close comparison using the photo online.