Electrolux, Aerus, Centralux Services & Repairs Q&A

Dummy lights come on based on hours of use. The service light suggests the motor brushes be checked. We have Motor Brush Instructions online. Regardless, to turn the lights off unplug the unit, plug it back in then engage the unit's switch (if present) 7-10 times.

Typically that on/off intermittent issue has to do with a connection between the vacuum head and the hose handle. Carefully hold everything still while it is operating and then jiggle, pull, push, and twist eact connection area to see if you can find the problem. Even test the hose as it enters the hose handle. From there you can come up with the best solution.

Since the suction is working through the floor port (VacPan) then it has to be an issue with the hose, especially if you have the same problem when trying other wall inlets. You may be able to replace the switch, if that is the issue. It can also be the wire in the hose is not connected at some point. It can be hard to figure out.

On the Electrolux there is a filter sensor. Try putting the filter back in, or unplug the wires from the sensor (from above) and leave them unplugged. Obviously the unit is plugged in, right?

Yes, that can be confusing. Mainly because a variety of hoses could be and where used. Please call us so we can talk you through it. Ask for an experienced technician.

You may just have some disconnected low voltage wires. Follow our troubleshooting guide to narrow down the issue at https://builtinvacuum.com/education/troubleshoot.html

The inlets in your home should be standard size, which is the same for electric and low voltage. Sometimes inlets can get worn, or the hose diameter can be just slightly too small and be a little loose. Try a little electrical tape around the end of the hose to make a tighter seal. Be sure not to cover the area of the metal plates that make contact with the inlet.

Generally, you can replace the cord and the switch receptacle in the hose handle. This will replace the poor connection with a fresh one. Whether the parts are available or not will depend on the brand of hose and brush combination being used.

The relay on the circuit board has gone bad, you will need to replace the board.

That is typically a bad motor that needs replacing. Use our brand pages to find the motor and instructions for your model.

You may just have dirty contacts. Try using a paper towel with some household cleaner on it to wipe out the inside of the inlet and the part of the hose that is inserted. Another cause could be worn inlets that need to be replaced. It's fairly inexpensive, take a look at your options, https://builtinvacuum.com/help/electrolux.html under inlets and installation.

Most likely you have a bad relay that isn't maintaining the power flow to the motor. The relay will need to be replaced.

If the motors are turning on, but no air flow, then there is either a clog or the bucket is not sealed. Check your unit to be sure that the collection bin is sealed all the way around and that the air intake pipe is securely fastened to the unit.

Hello and congratulations on the home and the central vac! There are two parts to the system. The first is the main unit and the pipes and valves in your walls. All these are industry standard and the only maintenance is cleaning your main unit every few months. To do that remove the bottom bucket and dump it out. Every other time, remove the filter, place in bag and shake it clean. Use soap and water, thoroughly dry and replace. The other part is the hose and accessories. There are a number of these that fit your system and you can replace them with anything you'd like as seen on our web pages. If you have a specific question please let us know. Otherwise a lot of help and products are available here under the Centralux/Electrolux link https://builtinvacuum.com/help/electrolux.html

Consider disconnecting the wires that run to the filter. You can leave them undone and all will be well.

Please use our electrolux central vacuum troubleshooting guide to get started on the fix.

Hi, do you hear a click when you try to start it? Then you need a new motor - which is listed here https://builtinvacuum.com/help/electrolux/motor.html

Hi, is the suction low or will it not turn on? If the suction is low use the solutions under number three here http://www.builtinvacuum.com/flowchrt.html. If it will not work then it probably cut wires inside the hose. You will need to replace the hose. To find the right one first see if your carpet nozzle has an electric cord. If so visit here https://builtinvacuum.com/help/electrolux/hoses.html. If not, then it will take the Low Voltage Hose found on the same page. Or you can replace your hose and accessories with a new electric attachment kit https://builtinvacuum.com/help/electrolux/kits.html . The new kit fits right into your system without any changes to your vacuum system.

Hi Richard, Electrolux has cornered you. You can only use the limited accessories available which are also hard to find. The good news is your wall vacuum inlets are universal so you can but a new Basic Hose or Low Voltage Hose, wands, and any of the accessories you see at builtinvacuum.com. The best hose for air only purposes is the Low Voltage Hoses here https://builtinvacuum.com/hoses/lowvoltagehoses.html. Wands are here https://builtinvacuum.com/retail/shopretail.php?part_no=406,406T,406P. And all the accessories here https://builtinvacuum.com/access.html

Hi Todd, the electronics, connection, and space allow for this motor to be the strongest available. You can purchase a new unit such as the SilentMaster S44 that has 650 air watts but that would be over $700.

Take the inlet faceplate off the wall and short the low voltage wire there. If it starts then the magnetic is an issue. Have someone stand at the unit when you short it. They may hear the relay chatter. That means the board they used doesn't produce a strong enough current from its transformer to power through to the valve faceplate. We do sell a board used by a lot of owners of your unit. It is the https://builtinvacuum.com/retail/shopretail.php?part_no=235S. Key to hooking it up is to ignore the yellow wires and ignore any filter connection from the wires there may be now.

Hi Miles, the motor you need can be found here https://builtinvacuum.com/help/electrolux/motor.html and the plug for SuperHose II (known as HAYDEN) is towards to bottom of this page https://builtinvacuum.com/parts/hayden-parts.html. Let us know if you need anything else.

Sorry, that is not available, at least not through us. Take a look at the complete replacement Electrolux hoses here https://builtinvacuum.com/help/electrolux/hoses.html and also the complete kits that fit right into your system https://builtinvacuum.com/help/electrolux/kits.html.

Please start with www.builtinvacuum.com/flowchrt.html.

https://builtinvacuum.com/retail/shopretail.php?part_no=320 is used for many wall end hose connections for many brands. It as the two female plug holes and a regular slated electrical outlet male end on the other side.

Hello, if you don't feel it is time to replace the hose and accessories and brush then you will have to get a new brush from Electrolux directly, but we know their connection styles have changed. If you find they don't have parts or a new brush, please consider buying our Stealth or Edgelift Kits. They work seemlessly with your system and wall ports and are industry standard which means you can use the excellent accessories found on our website with these kits (they don't fit Electrolux hoses)!

Hello, we do suggest venting to the outdoors if you can within 15 feet or so. Usually central vacuum pvc pipe and elbows are used along with a vent cap. All these supplies can be bought here https://builtinvacuum.com/install_shop/pipe-fittings.html

Hello Mary, it really sounds like your hose is clogged or has rips in it. For clogs put the other end of the hose in the wall and let the metal touch the contacts to turn in on. Or turn the unit on manually and put the hose in the wall port. Use your hand as a sealer and someone put their hand over the other end of the hose and have them release and build up suction again and again. Also have them put wadded up paper towel through it several times.

Hello, use our guide here for help https://builtinvacuum.com/flowchrt.html#3

Turn the hose around so that the suction is coming out of the handle. Put the handle into the wall port using your hand as a gasket and use the system's suction power to try and remove the sock.

There are many complaints about this hose and the replacement cost from Electrolux. Since we don't sell that hose, we encourage customers to put the money toward a brand new Stealth Kit. It is last much longer, and the Stealth II has wonderful new features for quick and convenient cleaning. Stealth Kit is universal, meaning it will fit into your wall inlets and all accessories sold by anyone for central vacuums will fit it (except Electrolux's which are all proprietary).

Yes, your on/off switch in 99% of the time the culprit here. We do sell replacement Electrolux hoses here https://builtinvacuum.com/help/electrolux/hoses.html, but not the switch. If you can, we recommend upgrading to a complete Stealth Attachment Kit. The new kit will fit into your vacuum wall inlets.