Eureka Central Vacuum Q&A

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Unit Turns On Without The Hose Connected

I have a Eureka Boss Plus Model CV1801. It has only been used 3 or 4 times. The vacuum cleaner just went on by itself and I had to unplug it to get it to stop. I was not using the vacuum cleaner at the time.

Answer:
There could be a short in the low voltage wires that connect the unit to the inlets in the walls, or you could have a faulty relay. Follow our troubleshooting guide to locate the issue at https://builtinvacuum.com/education/troubleshoot.html

Eureka Turns Off In Use

Hi my built in eureka vacuum just stopped. I was vacuuming and suddenly nothing. Checked and its getting power. Let it sit for a bit and then it went on again but soon stopped. This problem 1st happened two months ago had the circuit board replaced and then 3 wks later happened again and they replaced the board again. Now this is the 3rd time and wondering if the problem is different than the circuit board. Can you help? Thanks much appreciated! Morinville, Alberta

Answer:
You may have clogged filters that are causing the system to overheat, or it might be a bad motor. Follow our troubleshooting guide to locate the issue at https://builtinvacuum.com/education/troubleshoot.html

Are Bags Needed In My Vacuum?

Is the paper bag in the cannister an option on a model CV2101X? Can the cannister be used as a dust receptacle? Tom Stratford ON Canada

Answer:
The bags in your vacuum are the filters. If your unit came with bags, then keep using them, they are keeping the debris from getting into your motors and destroying them.

Eureka Filter Installation

How do you place the filter in the right way on a ECV2002A Meg Boss.\? It dropped into the canister and warns to place it properly according to manuel instructions. I do not have this manuel anymore. Please help.

Answer:
Place one side of the cloth filter ring into the retainer slot inside the vacuum. Pull the opposite end towards the center, then slide the remaining bag up into the vacuum. Once the bag ring is level, release the ring to rest inside the retainer slot. Give it a tug to make sure it is seated properly. If it doesn't come out, then it is in correct.

CV1601K Motor Brush

Eureka CV1601K - motor sparking. Noticed brush is chipped. I need replacement brushes - please help. Max, Brampton.

Answer:
Eureka is made by Electrolux who also makes Beam Central Vacuum. Try their vendors for a good cross reference. Also, if the motor is over 10 years old it may just be better to replace it.

ECV2002A Motor?

Hi,I have a Eureka Mega Boss central vacuum. It is at least 20 years old: Model# ECV2002A. It needs a new motor. Can you point me in the right direction please. Thanks, Ferd

Answer:
We don't have a cross reference to that motor. Please email us a side angle photo of the motor and we'll let you know what it takes, ASAP.

Motor Tests Fine? Try Long Test

eureka boss central vacuum looks like CV 2002B UMC-18 quit working other day husband checked says motor works but circuit board is bad do you have one that will work in this central vac thanks Anita,Wanless,Manitoba,Canada

Answer:
The motor may work but actually be bad. Have him test if for 10 minutes because jarring the motor gets it to work for a bit. Usually when the board goes bad it is always stuck "on".

1801F Motor Replacement?

Julie in Invermere, BC, Canada I am looking for a replacement motor for my Eureka Boss CV1801f. I assume it is the motor that has gone because it was running extremely loud over the last few days. Now there is black soot type material on the wall beside the motor and it shut down. Do you have this motor in stock? My search did not come up with one on your site. Thanks very much.

Answer:
Yes, we have the motor you need here https://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr. The noise and black soot do point to the motor having gone bad. We ship to Canada with excellent speed and rates. Please choose Canada Checkout in the checkout page.

Upstair Vacuum Inlets Not Working

3 wall units work downstairs but the 3 units upstair will not work. Have checked wiring but no success

Answer:
Most likely the wire leading to the upstairs has been compromised in the basement, attic, or crawl space. Have you recently had work done on the home? If you can't find the "break" then you may have to use this remote starter here. It is easy to install and use and separate clickers are available. https://builtinvacuum.com/retail/shopretail.php?part_no=145,145KT

Eureka CV Series Loss Of Suction

Hi there, I just moved into a 6-7 year old house and the Eureka CV107F central vac doesn't have any suction. When I feel the cloth filter it feels like there's a whole clump of dirt/dust that is sitting in the bottom of the filter. Is this the reason why there's no suction? How can I get rid of that dirt? Thanks Steph

Answer:
Loss in suction is usually the sign of a bad motor. You can follow our troubleshooting guide here, https://builtinvacuum.com/education/troubleshoot.html to help determine the issue. Should you need a replacment motor, you can find those listed at https://builtinvacuum.com/help/eureka/motor.html#motor. Should need help in finding the right part, don't hesitate to give us a call.

Boss Bags

I bought a house with a Eureka Mega Boss central vac. Looks like model # is CV20020 (12.4 amps, 120 volts). Any idea where to get the bags that connect with a collar inside the canister? Neil (Ottawa, Canada)

Replace Motor or Unit?

I have an Eureka CV918. The motor has QUIT. Do I buy a "replacement motor", or a whole NEW UNIT? If so, which brand is the best MODEL for the money? Barb, Warren, MI

Answer:
Typically owners replace the motor because it costs less. If you want to go that route then the motor is found here https://builtinvacuum.com/retail/shopretail.php?part_no=199,221,how2mtr&title=Motor+for+Eureka+CV918+Models. On the other hand, a new unit will cost 3 to 5 times that of the motor. Reasons owners sometimes buy a new unit is to get a new filtration style such as a disposable bag version, or to get a quieter machine, or to replace a banged up unit.

One Inlet Not Working

one of my upstairs inlet is not working ,how can i fixt it--thank you bench

Answer:

Installing Cloth Filter

YesI have a central vacum system the best Eureka.I have taken canster off and cleaned it also theCloth filter bag.I put it back last week and now there is dust and dirt coming into the garage. Canyou tell me how to install filter bag correctly Thanks Neville Surrey B.C.

Answer:
The center weighted cloth filter snaps into a groove above the intake line. It should stay in place there as before. If there are any rips in the filter it will let dust through so please look for that too.

Eureka CV107H Replacement?

I have a 2007 model Eureka CV107H that the power carpet head quit on. My hose etc. is fine so what do you recommend, just a power head or a whole new kit. My current hose has low voltage connection to power on/off the main unit, and a 8' pigtail 110V cord to power the carpet head. Thanks.

Answer:
Most likely MD doesn't sell a compatible brush to fit your existing hose. Since your hose is well, you should replace only the brush so you save money (though, if you wanted, all our electric kits with pigtail cord will fit your system). To verify if any of our electric brushes will fit your hose take a look at the hose they do fit. See the photo on the bottom right of this page and take a look at the measurement. If yours matches then click on our Carpet Brushes > Electric and choose the Stealth, Ace (with additional wands), or BlackHawk. If not then please do a Google search for Beam and contact them for any compatible products.

Eureka or Electrolux Hoses

I have a CV1801 central vac that was installed in 1993 or 94. It has served me well, but I have broken the power touch handle. It still works but I am afraid it will eventually break off. I don't have a local dealer who sells and services these vacs, although I did buy from a local dealer at the time. Can I order just the part I need? I am sure it would include the 30 foot hose since it is attached. How do I order, I don't have a part number. Thank you for any help you can give me. Paula Cullman, Alabama

Answer:
We have the hoses used in the Electrolux systems here https://builtinvacuum.com/help/electrolux.html. Hoses are not tied into the model of the main unit. Please use the information on this page to find what hose you need. Most likely you can figure that out as easy as looking at them.

Motor for Eureka CV1670.

Roma from Kelowna Bc Canada The motor smells and I think I need a new motor. Eureka Centra Vac CV1670 10 amps 120 volts What motor do I need and approx how much and where do I get one? A lot of questions..thanks for your help

Answer:
Hi, you are correct. You need a new motor. We don't have a cross reference for that model though. Please call us for options.

Vent the Exhaust?

I have a Eureks Mega Boss central vacuum system that has been installed in my outside vented crawl space since 1997. Recently we have sealed up the crawl space and installed a central heating system. Effectively this space is now part of the living area. My question is can I vent the vacuum outside the crawwl space? It will require a 90 elbow, about 10 ft of pipe and a discharge damper. Will this affect performance? An alternative is to relocate the vacuum unit closer to an outside wall but this is more complicated.

Answer:
Hi, you are fine venting the exhaust as you have said. You can go twice as far and still be fine. We have the parts you need https://builtinvacuum.com/install_shop/pipe-fittings.html

Eureka Boss CV497 Motor

i have a eureka boss ironside 3 stage motor the model no is cv497b. what type of replacement motor do i need? thank you.

Answer:
Hi, that brand is made by Beam (owned by Electrolux). See the Beam motors here. There are 397 models. See if the motor looks like yours. It is not difficult to find a matching motor. Click on the motor details for measurements and detailed photo for comparison. https://builtinvacuum.com/help/beam/motor.html

How Loud?

Hi, I have a Eureka Boss CV1801 in our new house. How loud is this thing supposed to be??? It is CRAZY loud down in the basement where the unit is while it's running. I'm afraid it might be messed up somehow but can't tell. Thanks, Brad. Cinci, OH

Answer:
Hi Brad, click on the Regular Central Vac sound bit on this page https://builtinvacuum.com/silent_master/index.html. It should sound like that. If noisier then it is going bad most likely. No biggie though. If you can stand the noise let it die and then replacement unit or the motor inside it.

Smells After Filter Replaced

I have a eureka victory model 4351.I took out the motor filter and washed it.When dry put it back in along with new bag.When I turned the vacuum on ther was noise and a smell. I looked to check the bag was fitted okay and found the motor filter had disappeared. Pleas help

Answer:
Hi, most likely that is coincidence. If the smell is like burning electrical then the motor is going bad, overheating. The filter was totally dry and not caked with dirt after you used it again, or that would be the problem. You can run the machine without a filter to see if the smell is there after some time being on but it sounds like the motor may need to replaced.

Replace Inlet Port on Wall

I am trying to find the inlet that will fit the Eureka CV700 Central Vacuum System....This is for my friend's mother so I don't know any other specifics...Lyn, Tampa

Answer:
Hi Lyn, take a look at the Basic and Electric inlets. It is one of those regardless of the door shape itself.

Eureka CV900 Motor

Hello - I have a Eureka Model CV900 Type B 120 V 10 Amp. I need a replace motor - can you provide. Thanks - Robin Bennett

Answer:
Hi Robin, the motor is right here, in-stock, and can be easily replaced https://builtinvacuum.com/retail/shopretail.php?part_no=207,221,how2mtr&title=Motor+for+Eureka+CV900.

Smelly, Dirty Exhaust

I have a Eureka Mega Boss. Is air supposed to come out of the top pipe? It's about a 1 1/2 inch pipe with pretty good pressure coming out of it. I'm not sure if that is where the motor has to breathe or if something is malfunctioning. All of a sudden there is a smell when we vacuum, and maybe a little cloudy air around the vacuum unit, (it is in the basement)could that be it?

Answer:
Hi, everything sounds correct and you need to know that when a motor starts to go bad it may smell like burning electrical and extra carbon dust may come off the motor. Also be sure the filtration has no holes in it or dust will exhaust.

Eureka Model SV601D

Eureka Model SV601D about 20 years old motor is burned out, need replacement motor.

Answer:
Hi, it is most likely one of these two motors https://builtinvacuum.com/retail/shopretail.php?part_no=209,199,221,how2mtr. Measure the height of yours and compare it to the details when you click one of the motor links. Also the widest section of these motors is under six inches. Yours should be too. Let us know if you need more help.
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