Issues with Carpet Brush
We have a Model HAY203 central vac system that has been installed about 7 years. We didn't live here full time the first 2 years, and I don't use it alot (since I find the little cordless vacs are great and easier for day-to-day cleanup). I have replaced the belt once several months ago. When cleaning yesterday, after cleaning one room, the carpet nozzle stopped. I took it apart (not a particularly easy task), cleaned out dust, hair etc. from inside cover, removed threads from the brush roller. It still only drives the brush roller a few turns with a "clacking" sound, then turns off. I have to push the reset button to try to start it again, but the same result. Any ideas? Thanks! Joanne Mensinger
Hello Joanne, that issue can be several things such as the belt or roller missing teeth. You can call us for us to service it if you'd like. We highly suggest upgrading to the Stealth Kit (Stealth head will not fit your hose) and a Quick Click hose which is really helpful because it is sectional - the base hose is 20ft and you can connect a 10ft or 15ft section as needed.