Congratulations on the new home and the central vacuum! Let's get it up and running and with good accessories. Vacuuming is so much easier, quieter, and less of a hassle with a central vacuum. The only maintenance is the filter. We have not heard of it not staying before though, interesting. It looks like it floats in the the space with the bottom of the unit is put on. Sears has long since been a help to it's central vacuum customers when they left this industry years ago. But we have motors, hoses, and replacement units to help you out. How do the accessories look? If you have a PowerMate for the carpet and it works that is a good brush. We have parts and new hoses for it and complete replacement kits and upgrades. If you want to test the system thoroughly then use this general guide www.builtinvacuum.com/flowchrt.html
. Let us know if you have any questions.