Our warranty is now 12 years and transferrable. It covers all the electrical and is lifetime for manufacturing defects. True, the SilentMaster may cost more, but it comes with tremendous customer service, is made in the USA, has all metal construction, and the best filtration while maintaining great suction. For cost on please call 800-997-2278.
We usually find that there is another issue when someone states that about their central vacuum. For instance, on two motors systems, one motor may be out. Or they are developing a clog. Try using the troubleshooting chart. Go through all the steps so you do a complete test of everything.
There is a metal plate or label on the right lower side of the unit with that information. You may have to use a mirror or take the unit off the wall if you don't have sufficient access to that side of the unit.
There will be no major problems replacing any central vacuum with a Silent Master. You will hang the SilentvMaster on its own bracket, use the existing wire and use the pipe (and you may have to add to or take away pipe for it to fit).
The Silent Master is sold alone so that you can decide what attachments are best for your home. Having the right attachments makes the difference when owning a central vacuum.
Starting off with the Stealth Kit is a great way to go and less expensive than replacing a functioning vacuum. When the Beam dies consider the Silent Master for its filtration, quietness, power, and quality.
Congratulations on the new home and owning a SilentMaster. You bought the correct bags, the #721H-5 (now replaced by 720HF-5). Here are some resources for you: Silent Master Manual, accessories, replacement parts and upgrades, replacement lid gasket. If you need anything else please let us know. The system is really easy to take care of - just replace the bag!
Upgrading the main power unit in the garage or basement: Use the same electrical wall socket for power and also plug the existing low voltage wire into the SilentMaster. Upgrading the hose and power nozzle: The Stealth Kit plugs directly into all Beam wall inlets. The kit comes with either a direct connect 110 pin hose or a pigtail corded 110 volt version (to plug into a nearby electrical wall outlet).
There are two exhaust ports and both need to be exhausted. We have seen some clever methods that combine both into a larger pipe. Also, try to keep the exhaust runs under 20 feet long.
Silent Master is a great choice, but our Air Master Models fit directly in place of any Beam model and are a great choice for all bottom emptying power units.
The consumer guide only did one article on central vacuums. We were consulted, as well as other manufacturers, but we feel the tests were not done well. Being a niche product not well understood by the public it is easy to see why there is confusion. We have written a rebuttal that will help you evaluate the best system for your needs. Also, remember that our unit is designed and assembled in the USA, is all steal, powder-coated completely, quiet and powerful. Here is the rebuttal in Microsoft Word https://builtinvacuum.com/pr/Consumer-Report-MD.doc
All models in SilentMaster take a disposable bag, either an open or closed one. You can find both bags choices, along with upgrade options, on our Paper Filters and Bag Filters page.
Most likely the home would need two traditional wall inlets with a 30-foot long hose, or a single 50-foot Hide-A-Hose. Of course, you could do one of each as well. Install the best cleaning options for your home and preference. We highly recommend a traditional vacuum inlet to cover carpeted rooms with an electric powered vacuum head. Hide-A-Hose only allows for non-electric vacuum heads which do not clean carpet as thoroughly.
We have not found a non-operating low temperature. The vacuum works perfectly fine in extreme cold and heat.
Take a look at the specifications for each power unit model. Sometimes the 110 volt model is more powerful and sometimes the 240 volt model is stronger. It all depends on what the motor manufacturer can produce, but one is not always stronger than the other. If you are getting power put into the wall valves that will always be 110 volt to power the carpet beater head.
Go ahead and have them pipe for the Nutone vacuum system and install the wall vacuum inlets. All our hoses will fit. If you have a choice, ask for the 110 volt electrified outlets, but you don't have to use them. For the Silent Master, simply have them stub the pipe into the area for the central vacuum location. They will also stub-out the low voltage contact wire. When your home is finished you can easily hang a Silent Master vacuum and hook it up. You will need a couple elbows and some pipe which will be compatible assuming they use the standard 2 OD central vacuum pipe (not SCH40 PVC). If they use SCH40 we have an adapter that allows it to go to central vacuum pipe and elbows that connect to the central vacuum unit. If your home is under 6,000 square feet you will need a 20 amp regular electrical outlet within 5 feet of the vacuum unit. If over that size home, ask for a 30 amp circuit with a NEMA 5-30 socket. Let us know if you have any questions.
The S720r2 can be hardwired to three wires into a 240 volt system or plugged into a three prong 240 volt receptacle which has a vertical and horizontal and a ground.
Central vacuums are the best way to clean a home. There are different ways to filter them and they are detailed in our Filtration Analysis Article. We have a preference, but we have more of a preference for every home to clean with a central vacuum no matter the brand!
The SilentMaster S560r is what you are looking for. Patented, very quiet vacuum with a huge amount of suction and air movement. See the stats and compare them to any vacuum in its amps class.
The Silent Master has a switch on the back right bottom side. Plug any of the garage kits into the valve at the top front of the can and then toggle the vacuum unit on. Hope that helps and here are the Garage Kits that you can use with your system.
You need both measurements for an effective vacuum. Waterlift is something you and I can produce very well. Take a plastic bottle and suck the air out of it. The sides crush in. In fact, a person can produce more waterlift, more sealed suction, then any residential vacuum. But the difference is in the air movement or CFM. You need to move huge amounts of air to be a good vacuum. However, waterlift is very important because air movement will die out if it doesn't have force behind it. The air will stop moving without waterlift. In any vacuum, the air has to move through turns, go through reduced orifices, and ultimately lift debris and pull it in. None of that is possible without the strength behind the air flow. Without waterlift CFM slows down and the vacuum is not effective. Central vacuum motors can produce high measurements of both, which makes them so effective.
The intake is at the top, one on both sides. Use both or cap the other with the included cap. The hinged valve at the top center is a utility port for connecting a hose to vacuum your basement, or car and garage. Turn the power unit on via the switch on the bottom right side. The two port at the bottom side are exhaust ports. You don't need to vent the machine but if you do please use both. Hope that helps!
Hello, a new SilentMaster unit with this power is just over $1000. We suggest replacing the motors for under half that. The motors are here in this link https://builtinvacuum.com/retail/shopretail.php?part_no=202B,221,720HF-5,how2mtr. Motors last for about 800-1000 hours. Your unit is old enough to have those numbers. Shipping for the motors is around $20 and there is no tax outside California.
