TurboCat Zoom Attachment Kit Q&A

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Air or Electric, continued....

You really have me confused! I have a central Vacuflo..air. The vac was put in when my house was being built 15 years ago. I love it! I have carpet, wood, tile. two dogs and a cat...lots of hair. There is very little noise and I have never had a problem. My hose is getting old and just started to crack. I need new brushes. I just order from you...416Z DELUXE30'HOSE & KIT-ZOOM 1 299.99. I should have read the comments and your answer. Did I make a mistake? I thought I was replacing the same system. You sound like you do not like the air flow and I would never have the electric cord. I had a electric cord with my Electric lux years ago and it was always breaking down. Janet, York, Pa.

Answer:
The less carpet you have the better the 416Z kit will be for you. It seems you made a good choice and if you don't like the pigtail electric cord on electric hoses then you made a really good choice. The only thing to think on now is if you have proprietary Vacuflo inlets. If there are holes above the main suction hole then this hose will fit but you will not be able to turn the suction on and off with the hose handle switch. You saved a lot of money buying the standard vs proprietary vacuum hose kit so you could use that savings to update your wall inlets to the standard type. Let us know what you find. Here is what the change out looks like https://builtinvacuum.com/help/vacuflo/adaptor.html.

Air vs. Electric

Is the turbo cat (without electricity) as effective as the electric units available?

Answer:
Good question. Both types of units have a brush roll and pick up hair well but here are three major differences. First, the hair and debris in the air powered goes through the turbine which becomes less and less effective and sometimes clogs. In the electric all the debris is swallowed through a large smooth intake, hits to moving parts, and never clogs. Air flow is another difference. A tremendous more amount of air and suction reach the carpet in the electric brushes because in an air system the suction is narrowed down to 5/8" and focused on the turbine in order to spin it. The last main difference is the noise. The air driven is something you will not want to use if anyone is sleeping, whereas the Stealth (the quietest electric vacuum) can be used in your kids bedroom when they are asleep. Reasons to buy the air driven is you have less carpet, not much hair, and want an initial lower cost.

Available Now?

I need a replacement part, neck assembly 8423 turbocat zoom. Where can I buy this?

Answer:

Black Model, V Model Reviews

I have a turbocat 11 powerhead that is about 13 years old. The turbine is chipped from things that passed through and I would like to buy a new head. Is the Turbocat V a better option and does the belt have "teeth"? I understand the new black model does not and some dealers don't reccomend it. While I am at it, my unit is an "Intervac" and while it works well should I consider upgrading? Thanks Richard

Answer:
The company recently made a change to the brush so it has a lot less drag. The brush roll now is not a complete line of bristles, but broken up, staggered. All the models have the "cogged" teeth belts and all the models are the exact same but with different names. In our opinion, if you have carpet in the home, you are better off with an electric powered vacuum brush and hose instead of the air powered. The Ace, for example will fit right into your vacuum system and work wonders for the floors. Check it out here at https://builtinvacuum.com/ace-kit/index.html

Button On Connection Tube

I have a M & S Central Vac system and my electric carpet brush head is acting up. Will the turbocat fit the extension tubes with the connection buttons you depress to lock into each other? Thanks. Tony Kansas City, MO

Answer:
The Turbocats will not work with wands/tubes that have the button lock nipple on the end. It will not slide properly into place at all. That said, we have a wand that is friction fit on the bottom but locking at the top. https://builtinvacuum.com/retail/shopretail.php?part_no=406TB,406T. Also, we believe the electric vacuums clean better. We'd like to help you get yours fixed or get you into a new electric vacuum head. Please give us a call for no pressure help and education.

Canister Vacuum Compatible?

Can this be ues on a Canister vac ?

Answer:
The carpet brush relies on the power of the vacuum to spin the head. If your vacuum is strong it will spin very well. If it is pretty strong it will spin pretty well.

Choose a Different Hose?

Hi i was wondering if i dont like this hose that comes with this sytyem can i pic a diffent one

Answer:
The Low Voltage Hose that comes with this kit is best for this kit. The Electric Hose is expensive and not needed and the Basic Hose would work but is of less quality. The answer is you can use nearly any central vacuum hose with this kit (but the kit without hose) and it will work fine, but we believe you will be most satisfied with the included Low Voltage Hose.

Cleaning Filter

We have a VacuFlo 466Q TurboCat Plus. We are new to using a HVAC system and we are wanting to know if there is any filter that needs to be cleaned. If there is how would we can access to this filter? Doug Seneca, SC

Answer:
There is not a filter in the carpet brush or in the hose but on your Vacuflo you must empty the bottom receptacle, not letting it fill up past 3/4's full. ALSO be sure to reach up and clean off the screen just below the motor, this is very important on all Vacuflo Central Vacuums. This is the only filter and can seriously get clogged.

Clogged, How to Get to Turbine

my Turbocat Zoom brush has clogged up again. I have taken it apart as far as the manual goes and removed all the hair and carpet fibers but it is still not running correctly. Can you send me the directions to take it apart and clean out the turbine?

Answer:
Hello, your cleaning needs seem more than the air powered brush provide. Maybe you started on new carpet and that was the issue, or you have long hair in the home and that is an on going issue. What happens in these brushes is all the debris goes through the turbine and longer fuzz and hair wrap around it heavily. Electric brushes keep the debris in a large air channel and never in any moving components. They never clog. Okay, to get to the turbine there are a bunch of screws around the entire base. There may be a screw under the belt in the channel it goes through when it crosses itself. Take everything off the bottom of the unit and all the screws and the unit will split into two. From there you can get right at the turbine.

Daughters With Long Hair...Help!

I have two daughters with very long hair. They shed worse than a dog! Should I even bother purchasing the TurboVac or TurboVac Zoom? Electric is not an option with my inlets and house wiring.

Answer:
Good News! You CAN purchase an electric without changing your system or inlet valves. All you need to do is purchase a kit that has a CORDED hose and you are set to go! Electric Carpet Brushes work much much better on picking up hair. We have entry level electric kits that start and $319.00 (includes hose and accessories) and our Top-Of-The-Line Kits (includes hose and accessories) that start at $547.00. You may look at complete details of all of our electric kits including warranty information by clicking here https://builtinvacuum.com/electricpowered.html. If you have any further questions, please feel free to contact our offices at 1-800-997-2278 (M-TH 7-5 PST) and one of our representatives will be happy to assist you.

Dog Hair on Berber

I have berber carpets (looped pile) and a short haired dog who sheds. Will the Turbo Cat perform as well as my Hoover upright picking up dog hair? Connie Coriell Bridgewater NJ

Answer:
The TurboCat is only okay with small size and amount of pet hair. The Stealth is much better and infinitely adjustable so you can keep your carpet as aggitated, or not, as you see fit. It is a couple hundred dollars more for the Stealth but the benefits are that much better and then some - we guarantee it. www.builtinvacuum.com/stealth-kit/

Electric Kits for Just Area Rugs?

I have a combination of slate and wood floors with area rugs. Are the electric units too powerful for area rugs? After reading the comments, it appears there are too problems with the air powered units.

Answer:
We consider it wise to purchase an electric kit for any carpet in any home. An air kit will last a long time if not used on a fully carpeted home and it will save you money, plus you have no cords to deal with. But if you have more hair on the floor then the next guy and if you want a deeper clean then electric is the way to go.

Electricity Needed for TurboCat?

what kind of hose do i need for inlet that has no plugs for electricity

Answer:
The TurboCat models don't use electricity, the air going through it spins a turbine and thus the beater. The hose that comes with them does have an on/off switch on the handle but it is not 110 volts. Your vacuum starts when a very low voltage wire is shorted either when the hose is inserted into the wall inlet or when the door of the inlet is opened. Most inlets have two small metal contact points inside the hole and when an all metal hose end is inserted it trips the wire and starts the suction. The hose in the TurboCat Kits simply keeps the two contacts from being shorted or tripped and has wire running all the way up the hose to the hose handle where you use a switch to short the wires and start the suction. If your inlets say Vacuflo you do need a hose with metal low voltage prongs (available only from Vacuflo).

Electrolux E130A Compatible?

I was wondering if this was compatible with the electrolux model E130A

Answer:
Yes, this kit is directly compatible with every Electrolux Central Vacuum System, all models, and replaces all vacuum hoses and accessories. The hose in the new kit fits all wall inlets in all Electrolux systems.

Eureka Compatible?

Compatible with eureka?

Answer:
This kit will be compatible with any central vacuum system that has industry standard inlet valves. This means that suction should only start once the hose is inserted in the inlet vale, that the inner diameter of said inlet valve is 1-1/2", and there are two small metal contacts just within the inlet valve itself. These contacts make a connection with the metal piece on the wall end of your hose to start the flow of suction.

Filtex Older System

Hi I have an older model from the late 90's. It is a Filtex FX900, will this product be compatible with this system? Thank you for your time and information. Suzanne Walstrom

Answer:

If your inlet valves (where you plug the hose into the wall) measures 1-1/2 ID, contains two small metal contact points just inside the inlet valve hole, and will not start the flow of suction until a hose is inserted, this kit will be compatible with your system. Please advise if your system does not match these specifications as we will have a workaround.

Kenmore Central Vacuum needs new attachment Kit

We have the Kenmore Vacuum system, and need new hoses, brushes, mop, etc. The Unit works perfectly, but everything else needs to be new. We don't have carpet at all but areas of hard wood floors and laminate, and we have is six medium, hairy, terrier dogs. they shed a lot. What kit would you recommend to us? Our inlet valves are the original from the unit (the ones as shown in the video) that need the attachment piece). Please let us know ASAP. Also is it recommended to insert a plastic bag inside the unit? That's how it was when we first moved.

Answer:
We have all of the right parts and accessories that you are looking for. Since you have no carpet in your home, have hardwood and laminate floors, and have six dogs, the best kit for you would be our Basic Kit w/o Hose. This kit comes with everything you need to keep your house as clean as it can be. Since the kit doesn't come with a hose, and you have the older style Kenmore inlets, you will also need the Basic Hose with reduced cuff on the end. We also recommend picking up a pet brush or two. You can find all of these items here (http:/builtinvacuum.com/retail/shopretail.php?part_no=416BK,302RC,403PBP)

Knocking Noise

Kathy Charlotte, NC After catching some fringe of an oriental carpet the power head is banging or knocking. Since this is a fairly common occurence, how can this be remedied at home? The instruction manual is not clear on how to deal with this problem.The powerhead is less than a year old.

Answer:
Usually this means the belt became stretched or lost teeth. Replacing it should resolve the problem and here are the belts https://builtinvacuum.com/retail/shopretail.php?part_no=45615. If your home has a fair amount of carpet we recommend upgrading to an electric hose and brush when the oppoturnity arrives. The Stealth and Ace automatically shut down when jammed and have lifetime belt warranties. Nothing needs to change in your system to have an electric kit fit right in.

Lost Rotating Power

I've had a turbo cat zoom now for 6 months now, and suddenly the suction has dropped dramatically. The brushes spin at about half the speed they did when it was new. I've cleaned the brush spindle, and nothing seems to improve performance. About the only thing it will suction up is lose lint, other than that it picks up nothing. The other attachments work fine, and air suction is adequate. And the unit is too new to replace. Please advise what I can do.

Answer:
We are sorry about your loss of power. It can be do to the screen under the Vacuflo motor needing to be scrapped off, a two motor system may have lost one motor, the hose may have an air leak, or the system may be clogged. If none of that is true then the turbine inside the brush is clogged with hair or jammed. You need to take the TurboCat completely apart. There are 11 screws around the base, one inside the belt channel. Take apart and clean out the turbine. Another consideration is to move to an electric hose and tool kit. They work a lot better on hair and rugs and the debris never passes through a turbine. Take a look at the kits on the Vacuflo Help Page here https://builtinvacuum.com/help/vacuflo-dirt-devil.html

M&S Compatible?

I have the M&S Air Vac central system. Can I use this with my system?

Answer:
Yes, this kit fits all models because the wall inlets are always universal with M&S. The suction from any M&S unit will work perfectly fine with this kit and all the other non-electric and electric kits.

Not Working in 6 Months

I HAVE PURCHASED THE TURBO CAT ZOOM 6 MOS AGO FROM YOU AND ALL OF THE SUDDEN IT HAS STOPPED WORKING. WE MADE SURE IT IS ALL CLEANED AND THE BELT IS INTACT YET IT STILL DOESNT WORK WHAT GIVES?? IT IS NOT MY CENTRAL VAC SYSTEM AS THE OTHE ATTACHMENTS WORK FINE.

Answer:
The turbo in TurboCat can get jammed with a pebble at any time. You can send it in for repair or take the 11 or 12 screws out the bottom and do it yourself. The most difficult screw to find is the one in the channel the belt goes through. Let us know if you want to send it in. You will need a return authorization number.

Operating TurboCat

Hi; I have a system that turns on the vacuum unit when the hose is insurted into the wall inlet. Should I insert the hose into the wall, and then plug the TurboCat onto the hose, so that the brush is not turning until I have control of it? Or should I insert the hose while holding the wand free of the carpet? I guess I could turn the brush upside down, while plugging the hose in. Thanks, Jack.

Answer:
We suggest plugging the hose in first and then connecting the TurboCat.

Optimum CFM And Waterlift (Static List) Requirements For TurboCat?

What are the optimum CFM and Static Lift requirements for effective function of the TurboCat and TurboCat Zoom? Thank you for the feedback. John, Tacoma WA

Answer:

Optimum CFM and Static Lift requirements for the TurboCat and TurboCat Zoom are as follows: 110+ Waterlift / 100+ CFM

Our Suggestion for Carpeted Homes

I have an M&S ssystem, RD1990. I need to replace the vacuum heads and am considering two different ones. We have some wall to wall carpet, wood floors, throw carpets and the bathrooms are tile. What do you suggest. Thanks Samatha

Answer:
We get asked this a lot and many homeowners what to know our opinion of the best brush for carpeting. We use, promote, and push electrically driven vacuum power heads. They are just better all around. Within that category there is a wide variety of quality. The Stealth is the highest available. To use an electric head you need an electric hose so it is always best to buy them in a complete kit. That way you know they will all fit together. If you have not had electric in the past don't worry. A new kit will fit right into your existing wall ports. Just buy an "8ft cord" Stealth Kit or any Ace Kit. The electric hose has an additional 8ft cord on the wall end that plugs into a nearby electrical outlet. The wires are then hidden all the way up the lightweight, flexible hose. It is real easy and cleans like no brush you have had before.

Parts Available?

RE: VacuFlo TurboCat Plus: RD 1990/9614-C Question: Problems with the carpet sweeper. Need replacement parts for the roller. Can you provide these or do we need to buy a complete new head? Please advice asap; floors are getting dirty! :o) Joey

Answer:
All the parts that are available are listed here and are for sale https://builtinvacuum.com/parts/turbocat-parts.html
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