Vacu-Queen Central Vacuum Q&A

Did you try to short the new inlet by putting foil across the two interior metal points inside the new inlet? If that works then the issue is the hose or the amount of voltage available at the end of the hose. The hose adds a lot of low voltage resistence that can make the switch not work on the hose handle. This is do to the installation not having the correct gauge wire (20). We have options to increase the voltage, give us a call.

Unfortunately, we do not have your belt number listed in our system. However, you may compare the measurements on your belt with those listed on our website for compatability. Please follow the link below. https://builtinvacuum.com/parts/belts.html

It could be a couple of things actually, so the best way to deal with it is to wait for a failure. Maybe this guide will help in the meantime though www.builtinvacuum.com/flowchrt.html.

Hi, please follow these steps if you have not already. If you have then please call us. www.builtinvacuum.com/flowchrt.html.

Hi, our recommendation is the electric Stealth Kit, you can adjust it to barely beat the berber, thus adding years to its life - and still remove debris and hair. The Stealth has 10 points of height adjustment so you can dial it in for your vacuuming needs. The next recommendation would be the air powered TurboCat Deluxe Kit. The bristles are soft and retracted to it will not over beat the carpet. You'll also save a considerable amount of money over an electric kit.

Hi Mike, we don't have a cross reference for it but we do give detailed descriptions of our belts online. More searches or lots of measuring is probably your best bet. Or replacing the head if it is getting old, call us for that one.

Hi, yes you can use the TurboCat with your vacuum. It does need very good suction to work well. An electric hose and nozzle kit will work better in our opinion but it is your call. The TurboCat should fit right on to your metal wands.

Hi, yes, the TurboCat will fit your hose and extensions. Thanks for asking, enjoy.

Hello Anne, congratulations on the home and the central vac. You can begin to systematically test the system using this guide www.builtinvacuum.com/flowchrt.html. You really do want to get a new hose - duct tape means loss of suction and a less clean home. Yes, the Stealth and other kits will fit your system. The electric Stealth Kit plugs into your wall receptacle and the 8ft cord that comes out the wall end of the hose gets plugged into a nearby electrical outlet. If you order a electric kit buy the one with the 8ft cord in the description. You are not limited to 8ft, the wires are hidden in the long hose and come out the end of the hose into a cord. For the maintenance of the system it is really simple. Lift up the top of the vacuum unit and you will find a cone shape coffee-like filter. Did they leave any of those for you? Change that every few months and you will be go to go! Happy vacuuming!

You are looking for the Lamb Ametek 119413 found here, https://builtinvacuum.com/retail/shopretail.php?part_no=202G . We sell and ship to Canada. Just choose the Canada Checkout option.

Roger, please go through these steps here www.builtinvacuum.com/flowchrt.html

Hello, yes, we have wands that will work for you. There are a few questions to ask though so it would be easier if you called. The wands are described well here if it helps: https://builtinvacuum.com/accessories/extensionwands.html

Please call us for details.

Hello, we suggest calling VacQueen directly for warranty replacement.

Hello Pattie, in Canada you'd be best off looking up dealers of any central vacuum in your area since the hose universal.

There where only so many pleated paper filters used in this industry and we sell a bunch of them. You'll have to check the measurements to find a match because we don't have a cross reference.
https://builtinvacuum.com/bagsfilters/cartridge-filters.html

The BlackHawk may very well may fit your vacuum system. If the very end of the cord sits in a channel at the top of the metal tubes then be sure the tips of the cord are about 1 above the metal tubes on your old vacuum head cord. If it doesn't sit in a channel at the very top but dangles then the BlackHawk and the Stealth will fit.

The canister should not be shaking. It shakes when it runs? If it is vibrating then the motor is probably full of hair wrapped around the internal fans and needs to be replaced. Or it must be something with your filtration or maybe gasket alignment. If you have a cone inside try putting it all back together again. Let us know the how it goes.

Sorry, we are not that familiar with the actual vacuum itself. Typically though, the cone points down and the rubber part is the seal between the two halfs.

Sounds like the motor bearing is nearly frozen. Replace the motor.

Can you please give us the information on the under side of the vacuum head? There are several brushes that all the companies use and we can give you direction based on that.

Sorry, we don't have a replacement fort this at this time.

We recommend replacing the vacuum unit with a stronger, more durable one such as the SilentMaster .