I really like my new hose and wand set! At first I thought the hose wasn't as long as my old hose but after talking to the customer service young lady I measured it. She was very helpful and said I could exchange it even though I had already used it a few times. When I measured it, it was the 30' one. I think the old one had stretched over the last 25 years of use. I appreciate her help and sorry I called it wrong on the measurements. The new floor attachment is so wonderful it has pickup on all sides of the attachment.
Only thing is this wasn?t clear that the tool kit includes a floor attachment that won?t work on carpet at all. Fortunately I had a combo tool already.
connections are not quite, not smooth no click in the wall. the head for floors with the swivel works wonderful. there is an issue with the extension tube they do not lock together.
My wife loves it.!
Does a great job ! My only complaint would be ,it's hard to vacuum rugs and carpet with the swivel head .....it doesn't lie flat when you are going back and forth. I have to use the upholstery attachment to do the carpets.
(MD Notes: The Axis floor tool is specifically designed for hard floor surfaces and not rugs and carpet.)
Everything was great except the new hose doesn't fit my central vac outlets...I have to use the old and new together but now have twice the length! I have a big house so it works well..
Due to the lack of a snap or some kind of locking device, the sweeper pipe comes off the hose connection sometimes.