One of the velcro attachments was damaged, we worked around it, but the bumper does not fit as well as it should even if the velcro did work correctly.
Your people are very helpful. I ordered a vacuum hose replacement. However I ordered the wrong part. So I called your company, and received some very helpful help from the parts person. I received the correct part shortly after that. The new hose works great. It is what I needed. I also received a credit for the old hose that I had to send back. Because I had ordered the incorrect part. Thank You for your help.
This would be rated excellent except for the fact that I really needed a 40' hose, and could not get one..it's still a little short for my needs. Other than that, the suction power is noticeably better, which was a surprise.....thanks