Everything we ordered was as described. At this time we are satisfied. The warranty paper we have to fill-out ask for a serial number for the product. There isn't one on the power head. What do I do?
(BIV Notes: No need to warranty the product through the manufacturer, MD keeps a record of your purchase and will honor a 2-year warranty on this Black Hawk Electric Kit and a 3-year warranty on the electric hose.)
This hose replaced a 20 year old hose and works ok but not a perfect fit for my Panasonic central vac system.
We were happy to receive our order quickly. Love the attachments, and they work awesome!
This is the best replacement we have found for our original floor tool. The only problem is that it is a bit larger and doesn't fit under our radiators as well as the old tool because of the design of the connecting piece. I like the ability to switch between rug and floor.
Unfortunately, it didn't work with our 1991 era Panasonic built in vacuum system. It fit, but just didn't work.