Everything we ordered was as described. At this time we are satisfied. The warranty paper we have to fill-out ask for a serial number for the product. There isn't one on the power head. What do I do?
(BIV Notes: No need to warranty the product through the manufacturer, MD keeps a record of your purchase and will honor a 2-year warranty on this Black Hawk Electric Kit and a 3-year warranty on the electric hose.)
This is the best replacement we have found for our original floor tool. The only problem is that it is a bit larger and doesn't fit under our radiators as well as the old tool because of the design of the connecting piece. I like the ability to switch between rug and floor.