Telephone person was extremely helpful, product came very quickly and fit my 25 year old system perfectly- works great!
We were extremely happy with the kit you sent us. It was light and works much better than the one we have been using for the past 10 years. It also clicks into the wall tightly so that less air escapes. The longer hose is an added bonus.
When we bought our house 9 years ago the central vaccum system was already in place. I had NO IDEA how much I would like using the system. We have one area rug and 2 bedrooms with carpet. The rest of the house is either hard wood or tile. Love how easily the system goes from one surface to the other. MD made purchasing new equipment very easy! When the kit came in and wouldn't hook to my older wall mount, the customer service rep. knew exactly what I need to make the connection work and sent it free of charge! I didn't even have to pay shipping!!
This is absolutely a wonderful accessory kit! The only reason I gave it four stars instead of five is that it is EXTREMELY hard to get the hose into and out of the opening in our wall outlets. This may be due to the fact that our system is older, I don't know. The kit itself is of excellent quality!!!
We recently bought a house that included a 70's vintage NuTone central vac system (our first experience with them), and the previous owner had left only the hose. After reading about all the various combo kits, I decided on this one since our floors are all hardwood and tile. The hose, wands, and tools are all very light weight, but seem sturdy enough. The hose would not activate our unit because the metal shorting band is too far back on the connector to reach the prongs in the NuTone receptacles. A piece of aluminum foil duct tape wrapped around the connector solved that problem, and we were on our way. The floor tool is just what we need for the floors and rugs, and it is easy to extend and retract the brushes. (Just step on the flip levers) As others have commented, the hose is much lighter than the original, making it easier to pull around, but also easier to kink. Overall, we are very satisfied with this kit.
Generally pleased with the Combo kit. My only negative comment is that there is no locking mechanism (such as a button and hole) where the wand connects to the hose end and as a result the wand rotates in my grip when I don't want it to. Other than that I am very pleased with the kit.
Good replacement for an existing Kenmore system. Hose is very light compared to the old one. The hose does not have a vent on the handle to reduce suction when opened. Working with small area rugs, they get sucked off the floor.
I need something simple and effective and I found it!
Great product! Just one little item, the metal parts are a little hard to keep together. I am very happy to have it.
They are just what I expected, very nice, seem to work just fine. Just having a little trouble with the extension poles staying together when I vacuum.