Excellent action, light weight. My only complaint would be to make sure to tell customers that they may need a new hose wand when the order the carpet brush head - at the time of the initial order.
Great, the women who I spoke with on the phone was extremely knowledgeable and helpful. Unfortunately the problem seems to not be in the powerhead but elsewhere. The system just cuts off occasionally and has no vacuum.
Compatible with old hose; works really well
Staff was very friendly and helpful
I was very pleased with the service and the prompt delivery very satisfied and was very pleased with the help on what I needed to replace the old parts A++++++
Installed on current system and everything works fine.
Love it! I was worried that it might not work as well as the Hayden... it works better, and is lighter weight.
This in the new version of the Ace power brush that I was replacing. It works fine but the plastic carpet selection lever and the release lever seem more flimsy and more likely to break under continued use. Also, due to the fact that I am a Canadian customer, the added cost of exchange rate, taxes, shipping and duty made a reasonably priced product one that is not a good price in the long run. Would appreciate a Canadian distributor that would show the true cost but was unable to find one. For that reason alone, I will not be ordering from the American distributor in the future. Having said that, the shipping and delivery time was excellent. Would be interested in finding a Canadian distributor if there is one..
MD Central Vacuum has fantastic customer service. Followed up immediately with an issue I had and resolved that issue quickly. A BIG Thanks!!
I didn't realize my old Ace electric brush( which I loved) needed replacement so badly until I plugged in this new one. Wow what a difference!!
Great product and wonderful company! They really take care of all your needs. Some of the best customer service I've experienced in decades.
Works pretty well. The suction isn?t as strong as our old one but i am pleased with my purchase.
the brush works well, after we got the wand also...older vacuum but you service department was very helpful in helping to get the correct parts. thank you.
Thank you for the extra effort of sending a new wand to go with our brush. Your service is great. Everything works great ow
Based on an old Youtube video from 2015 I tried MD for a replacement head unit for our Kenmore canister vacuum, model 116 (original Powerbar head motor had burned out). The old Hayes unit featured in the video had been discountinued and it looked like we were stuck, but after a call to Customer Service they found this unit and believed it would work with a canister vacuum. Sure enough, it works PERFECTLY, fits right with the wand, power supply works, and the damn thing pulls so hard on the carpet it's almost runs itself, you have to hold the unit back or it will run right out of your hand. For $200, it was a great way to extend the life of this unit vs. spending the $900 we were looking at for a new top of the line canister unit.
MD offers a great service here, extending the life of expensive equipment in an affordable manner, with upgraded better than new retrofits.
it didnt work so i returned it.
( Customer was provided a full refund for the item purchased. )
The best vacuum head i have purchased....
Purchased the Ace Electric Brush to replace an old brush. The Ace works great.