I am utterly disappointed in this - I used it twice and the piece connecting it to the wand broke off. I was sent another one and this one also broke the very first time I used it... in the same location. definitely a structural defect I'd think as I've never had this occur with any of my other central vac attachments. It's also very very very loud. I think the concept is great, but the reality is not so impressive.
(MD Notes: We reached out to the customer and issued a full refund of the purchase price.)
Terrible. Thing worked for 30 seconds. Terrible quality. Very disappointed
(BIV Notes: Contacted customer regarding the warranty on this item and to get a better understanding of the issue.)
I didn't even make it through my vacuuming hardwood floors this morning and the "turbo" stopped working and won't spin anymore. I checked and couldn't find anything that could be stopping it. Customer service was wonderful in refunding my money, thank you !!
I have Saltillo tile with large grout line and an Australian Shepard. This doesn't work at all on it. Back to using my old brush. I did appreciate the free shipping.
(MD Notes: We regret to hear this customer is dissatisfied with the Spin-Pro brush. We've issued a full refund for this item.)
turbo head stop working second day. found several strands of hair stopped rotor from turning.
(MD Notes: We regret to hear that the item received was defective. We issued a full refund for this product.)
The item was pretty worthless. However, your customer service was amazing. I really appreciated it. Thanks.