PRoduct was as advertised and arrived ahead of schedule.
Exact replacement part, Fast delivery
Excellent service. The customer service rep was very knowledgeable. The part fits and works excellent.
Thank you for your prompt service.
The power cord on this was too short so I had to also but the 7" extension. Other than that it works great.
Works fine. Excellent customer service.
Exactly the replacement I needed after years of wear had damaged the electrical connections.
This works to allow my older brush unit to connect properly to the new model hose. It works fine, but seems a shame that it is needed. The electrical cord is fastened in a much improved way over my older hose.
there was a small problem in that the cord was not long enough to reach top wand but they were excellent on get the additional parts to me
Product itself was well made and matched my old one (except plug). Plug prongs were too short and didn't quite fit my Kenmore Canister but I made it work.
Was very pleased with the time frame. I went to a local shop back in April of this year. Was told they would call when item came in. I call them and was told it had not come in yet. I waited about 5 months and they finally call. But I had already received the piece from your company.
Works fine. Service and buying experience were great too.
The electric cord wouldn't connect properly into the receptor on the handle above it. It just wouldn't reach because the rubber around the cord was too thick and it would get stuck in the handle before the 2 electrical prongs reached the receiving end. The only choice I had was to hand file a lot of rubber around the end of the cord so it could slip through the small opening on the handle and be plugged in. I am not sure this was safe but there was no other way to get it to connect. (MD NOTES: Sounds like you got the bottom wand for a different upper plug. We have the Hayden/Sears style lower want with different cord end. On this link http://builtinvacuum.com/retail/shopretail.php?part_no=406HSP,406SU,406HSP,406HI The first two go together, you bought the first item. The third and fourth item go together and that is what you probably needed. For just the shipping cost you can get the correct one. Please call us.)