Wonderful service. Ordered wrong part called customer service and they helped me with it. The 35 ? hose works great and covers wide area. Attachment works great too. Replacement for 25 year old system. Very pleased with fast shipment and product.
Very pleased with fast shipment and product. Replaced 25 year old system. Customer service was great when I first ordered wrong part and helped me correct it.
The low voltage vacuum hose comes with power on/off button at the handle, which is very convenience for us to use. The design is very practical.
I ordered the low voltage hose for the option of using the on/off switch on the handle but when I tried the switch it didn?t work. I went inline and found out that older models (mine was installed in 1988) don?t accommodate the on/off switch. I wish this information had been included with the product description instead of buried among unhapoy reviews of the product. I paid an extra $30 for this option which I can?t use. The hose itself works well.
arrived on time and it is working out extremely well; happy customer
Excellent overall quality. The hose sock saves the corners and furniture a lot of wear and tear. Purchased the telescopic button lock wand with this hose because this is supposed to work with either button lock or friction fit. While it does work, I had to push the wand and the hose together and take them apart for the wife at first few times because it was stiff at first. After using several times she seems to be able to do it herself now. She likes this setup because the adjust-ability of this wand and the more ergonomic handle on the hose is saving her back compared to our old hose and wand. Thanks for the great products.
It fit perfectly for my not so new central vacuum system.
very good durable hose.
Good quality hose. Glad I ordered the 35 foot version. I can reach areas I couldn't previously. :)
Was thrilled with the idea if being able to turn my system on and off with a switch. But my system is too old, the hose is not compatible.
(BIV Notes: Almost all outdated valves can be updated to the new industry standard. Please call us to see how it can be done with your system)
Ordered the low voltage vacuum hose and well pleased
vacuum works great thank you
I was satisfied with customer service, a bit disappointed in how long it took for product to arrive, I think it was over a week before it was ever shipped. Also we only used it several times and the hose is tearing already, right beside the handle. I was going to call you and didn't get it done yet when I got this review so thought I would start here. Thanks for any assistance. Mahlon
(BIV Notes: Please contact us directly if a warranty replacement is needed for all MD Parts, this allows us to take care of you in a more timely manner. We have contacted the customer to discuss the need for replacement.)
I have a 18 yr old central vac, still using the 30' hose that came with it. I needed a longer hose that would fit my wall plates since I'm still using my existing hose. This new 35' hose does fit my wall plates, a little tight but works. The on/off button works fine if the hose is in all the way in the wall plate. I'm very happy with this hose.
Best pricing and I looked everywhere! Very fast shipping and ahead of the estimated arrival.
The new hose arrived in a timely manner. It is a great replacement for the original Vacu-Maid hose.
Love my new hose,my old one wasso worn out and had been taped.so much quieter with the new one
well made, works great and real handy to have the on and off button on the handle, saves a lot of time running back and forth to unplug. Fit and coils easy to put in my rope weave round basket to carry from room to room and store.