First hose switch would not work, I returned it, but it took over a week to receive a replacement. The replacement works as expected.
Customer service rep was the best in helping us choose the right parts for our outdated system. Don?t remember her name but she rates a raise in pay. Parts arrived the next day.
Needed it bad. Can?t live without a Central Vac?
Exactly what I needed and ordered. Always great customer service.
The hose arrived promptly and when I discovered it didn't have a button connection, MD sent me the correct wand within 3 days, no charge. Exceptional customer service!
Just wanted to say we received this order of new hose and other attachments in record time! Like within 12 hours.... customer service was very good also!
I never realized that an on/off switch for our system was possible from the hose grip. Glad I saw this and bought it. Big improvement in convenience, and the 35? hose is actually lighter than our old 30?. The only issue I had is that the fitting is slightly loose in our outlets, letting the tab twist past the raised outlet features, which defeats the switch function. I added one layer of masking tape around the fitting where it contacts the outlet to fix this. Not sure how often I?ll have to redo that fix, but at least it?s not difficult to do.
Agent was very knowledgeable on my older beam vac system . The hose I received was exactly what I needed, I received it on the day she quoted
First one ordered didn't work. They sent a replacement right away and that one works great.
Hose arrived quickly. Fit my Eureka vac perfectly. Very pleased with the service and product.
Bought this to replace an older hose, splurged to get this model with an on-off switch and extra hose length. So far, please with this hose. My only concern is if one of my family members is too "rough" on the handle will the on-off switch break?
So far it works just as it should
trying to get on newsletter
The new hose arrived quickly and worked perfectly.
The order came a day earlier than expected and was the exact perfect order
The folks at MD Central Vacuum provided excellent service. I especially want to thank Lindy for answering my questions and providing what I needed. Thank you!
I appreciate the promptness in receiving this order.
Great quality hose!
This product delivers a superior vacuuming experience. I love the on and off switch. the most fabulous additional item I purchase was the hose cover, a total game changer in vacuuming, no excessive noise, smooth on the base boards, total game changer. Why did I not know about this 20 years ago.
Hose works as it should. Solved my suction problems as old hose had many cracks. Reason for 4 is handle doesn't swivel like original. May be good since I had to repair internal contacts several times.
We needed to replace a 20 year old hose on our Nutone central vac system that was starting to show it's age. I researched this one, and it received good reviews, but I had my doubts that it would be as good as the old one and would kink at the first chance it had to do so. The price seemed right, and MD Central Vacuum received reviews for terrific service so I thought I would give it a chance. The hose arrived in a timely manner along with the hose sock. I can say I was very pleased in the quality of the hose and the ease in putting the sock on it. I made an effort to kink the hose and was unsuccessful, much to my surprise! So far we are very happy with the hose, the hose sock and the service from MD Central Vacuum.