The power turns off and on as you move the hose around...very frustrating. Also, the off / on switch does not work. So, the website encouraged me to go to a low-voltage so I could turn it off and on and after 2 uses it's broken.
(MD Notes: We have reached out to the customer to remedy the issue.)
Thank you for the beautiful hose, however, the ON/OFF switch worked only once. It does not work
(MD Notes: We reached out to the customer to help troubleshoot this issue. Our Customer Service Team resolved the issue over the phone and the hose is now working properly.)
I could not use this hose. I had to buy a vacuflow hose. Supposed to fit 99% of all systems. I?m the 1%!
(MD Notes: Many Vacuflo systems used proprietary inlet valves that standard hoses are not compatible with. We have worked with the customer and arranged a return.)
The hose material not the original. probably NOT made in USA.
(MD Notes: Our Basic, Low Voltage & Electric Hoses are manufactured in Mexico.)
The hose kinks too easily. The original hose was better quality
Less than literally 15 seconds after turning it the vacuum hose was shorting out causing the vacuum to turn on and off several time a minute. Aside from this it didn't seem to be cheaply constructed.
Locking button is in the wrong position on the handle and does not engage accessories properly.
Accessories do not fit tightly. (MD NOTES: We will contact the customer immediately to find the issue and solution.)
Hose appears to be thinner than the original and kinks much easier. The button lock is not in the same location as the original preventing the joint from sealing perfectly.
the hose feels cheap (MD NOTES: Newer hoses are made of better material. They are light and soft. The hoses will last a very long time despite of the feeling of them compared to old hoses.)
The hose was cheaply made compared to the original which I thought I was buying. The website is misleading by saying products by brand if they are not branded products.
MD NOTES: Compared to older thicker, bulky hoses the new hoses only seem "cheap". Technology has produced higher quality plastics that work just as good, if not better, and provide added benefits. Regarding the header "Products by Brand" we are removing that very soon. The fact is we have "Products for Brands". Products are produced by only a couple of manufacturers and sold by all brands.