Perfect for my new carpet.
Excellent customer service. Product is terrific.
The power and capability are great, but the connections are very weak. The hose does not stay connected at all. The wand connection to the power brush will not hold. Also the hose to the wind connection will not hold. very frustrating!
(MD Notes: We reached out to the customer and determined that they received a faulty wand which we replaced free of charge.)
It?s nice to finally have a power attachment that works without me pushing it across the carpet. The only complaint I have is that there was no manual with it.
(BIV Notes: We apologize the manual was not included, the head should come from the manufacturer with the owner's manual inside the box. Please see the link below to locate the manual on our site. Thank you.
https://builtinvacuum.com/centec-response-kit/tech.html )
The vacuum head worked as advertised and does a great job on our carpet.
Good power nozzle. It doesn't seem as sturdy as my previous one that I had for 8 years and it doesn't have a cut-out to get into narrow openings like my past one, but it does seem to do a good job cleaning my older carpets.
Works great and it's quieter than my last unit. It pulls to the left and is difficult to go from hardwood to thick rug because you can't tilt it. But overall it's a great.
Finally a unit that works really great. After 28 yrs the original finally failed. This unit fit perfectly and cleans better.
It is so light and easy to maneuver. I think it is doing a good job picking things up. It works well on our plush carpet. It does not suction tight.
This unit has lots more power than the one included with our central vacuum system, so far we are very pleased.
