the part arrived as described. there were very clear directions making the installation easy and fast. as importantly, it worked. the only issue was the amount for s/h, seemed high vs. the cost of the part???
(MD Notes: We have Free Shipping on all orders over $75.00 but charge a flat rate of $7.99 for all other purchases, no matter the size. We can do a mail shipment at a lower cost depending on the item but we ask that you call us to place the order since this option is not available online.)
Worked great but did not include base piece which in my case was broken. I was able to make it work but would have been easier if it was all new
The parts fit perfectly and the wand works great, again!
Only by using the old cover was I able to install the new repair kit (one in repair kit was too big). Otherwise works great.
I could not figure out how to get this on. The parts appear to be good quality but I couldn't get it to work. When I called the company they were very helpful on the phone and remedied my problem.
The clip fits but the spring function does not work properly. The pin does not stay locked and the telescopic pipe ends up sliding down.
(MD Notes: We are sorry to hear this part was not working for this wand. We are reaching out to the customer to resolve this issue.)
We were unable to repair the telescope wand using the repair kit. not sure why not several people tried. Then we lost the pin. Can you helpin anyway?
(MD Notes: We regret to hear that this repair kit did not work out. We replaced this customer's wand free of charge)