Excellent customer service!
This was a replacement, and it was exactly the same. Thank you!!
Ordered the wrong wand and called to figure out the correct one to get. The rep was so helpful!!
Product works very well. 4 Star rating is due to inability to initially release frozen push button to extend wand, Had to take it to local vac store. Fortunately they were able to get it to release.
Works great. I should have ordered the short cord.
Shipped and arrived quickly. Fit perfectly replacing a very old one.
Exactly what I needed. Arrived on time.
It's my second Stealth telescopic wand replacement. This connector for extending the hose is broken. I tried its button to hopefully pop out to hold the wand, but it was not successful. This wand design indeedly needs to be improved to last longer. My temporary solution was to put a duct tape on the both side of the button to hold the extending wand until getting the replacement.
(MD NOTES: We are sorry to hear of this customer's issue with our product. We have reached out to resolve this issue with the customer.)
The wand seems solidly built and looks like it will work well, but it was recommended to me (by someone at MD) for use with Mini Electric Brush. Due to the plastic parts on these tools, this want WILL NOT WORK with that brush unless one is willing to modify one or both devices, cutting off plastic until it fits. I will keep the want and eventually use it to replace the "corded" wand that came with my stealth kit. I was looking for a way to put the Mini Electric Brush on the end of a wand so I could more easily use it to get in the gaps between heavy furniture and the wall, or for use on stairs without a lot of bending. MD hasn't got a solution for that, as far as I can tell; it looks like the "Rug Rat" is a better choice there. The Mini Electric Brush is still a good choice for furniture.
(MD Notes: The wand used for the Mini Electric Brush is item #406ME. We sent this item to the customer free of charge.)
We have been through two of them in less than a year. The connector foe extending the hose has broken on both. Poor quality. (MD NOTES: Thank you for the review. We are committed to our customers who experience any failure on any product to see they are completely satisfied under the condition.)
The new wand is exactly like the one that came with my system but does not snap into the hose section very easily like the old one did. I have to work with it to get them to connect. Other than that, it is fine.
The top fits the vac hose, but the bottom does not fit the floor brush. What is up with that? (MD NOTES: This wand is specifically made for mating to the Stealth. It may not fit well in other tools like you have discovered. Hopefully you have other wands and can leave this wand attached to the Stealth. The Stealth kits comes with two sets of wands for this reason.)