The hole at the top of the wand that the handle snaps into is farther down than on my original wand. I had to take it in to a store here and they were able to drill a hole in the proper place. Other than that...the company is very easy to work with. Very accommodating. Once I figured out it wasn't going to fit, I called and customer service was excellent. They offered many suggestions, but it was easier for me to just have someone drill the hole instead of sending it back in.
product worked perfectly on the first order. I say this because my wife and I had to order a similar product from another company a few years ago at our previous house and we had to order the same thing three times. Your website does a good job with descriptions insuring we get the right product the first time.
Works great with the hose.
The telescopic wand is not functional. It will not unlock to extend.
(MD Notes: We've reached out to this customer to resolve issue with the non-functional wand.)
Meets the need to lengthen wand to ease back pain. (My wife and I are tall) I like the release on the button lock. The plastic cover over the lock makes it much easier to release. Overall satisfied with the product.
I am very happy to find a good place to look for parts for my central vacuum. The company that we purchased our vacuum from, the one that installed it, has gone out of the central vacuum business. The part I needed was mailed in a very timely manner. Thank you so much.
A very happy customer,
the wand is great, much better than my old one. they both do their job. thanks again, Eileen Dreher
I love it! It's lightweight, it extends easily, and locks into place without slipping as it's being used. The friction lock at the bottom has slipped out of an attachment a time or two, but after using firmer pressure to secure the attachment it seemed to hold. I was also very happy with the shipping/delivery. Everything was well packaged and I received in the mail after only a few days.
Nice piece of equipment. Due to my not checking close enough the button lock is not in correct place for my hose but no fault of product.
Quick shipment, good prices, excellent product. Will shop here again!
the telescopic wand really makes it easier on my wife's back very happy
I think I like this better than my original. Ours was so old it had worn a ring around the end and the attachments kept slipping around. This is perfect.
product worked well and made with good material.
Seems like a reasonable extension wand, but the hole does not match up with my Vacuflo system. I had to drill another hole for the button (like I see in another one of the reviews). If the hole pattern is not correct for certain systems, then the description should make that clear.