Same great service and quality I've come to expect from these people!
If you know what you are doing it was a 15 - 20 minute job to replace the broken neck elbow with this new neck elbow. You did have to reuse the clamp part from the old one so that took some research to do it right and not break off the plastic tab attached to the metal clamp.
Easy install; saved me the cost of replacing the entire carpet attachment.
Love it, was a perfect fit. Glad I did not need to buy a new power head.
The neck is easy to replace but I would advise straightening the spring a bit in a vice while the unit is apart. The neck breaks because the spring tension is much too strong for the plastic neck. You could file the cam on the neck down a bit with a file if you don't have a vice.
saved for future use a weak link in the vacuum head. fast shipping decent price
Had to replace neck elbow on my turbocat within the past few years..Need to make in stronger its the weak link on the turbocat..Other than that I'm well pleased with our unit.
(MD Notes: We have reached out to this customer with options to remedy this issue.)
Exactly the part I needed
Worked like new! Not difficult to install.
The neck elbow work great. By being able to replace it myself saved me three time the money the part cost. Service was also great and very expedient.
I INSTALLED THIS PRODUCT MYSELF WITHOUT ANY PROBLEMS. I JUST HOPE MY KIDS DON'T BREAK/CRACK THIS ONE. THANKS FOR THE SPEEDY DELIVERY!!
Great service! I wish it had not been so expensive for a small molded piece of plastic, though.
happy this part was available and replaceable so I didn't have to replace the entire vacuum head
My previous neck elbow totally cracked, my husband said it wasn't too bad to install it. My vac works like a charm now.
Everything worked fine and the telephone support was excellent.