Border Colllie/Golden Retriever cross dog - her hair will stick to my old short plush carpet such that even the new TurboCat Zoom can't pick it up unless I hold the head slightly elevated from the floor. Disappointing and exhausting.
(BIV Notes: Air Driven powerheads are relying on the suction power of the unit in the garage or basement to turn the beater bar as well as pick up debris and are not the best choice for pet hair. For a better performing central vacuum carpet tool, upgrade to any one of our Electric Kits)
Best prices! Quick shipping and quality products!
I see a few comments about a high pitched whine with this product. I bought a house with one of these - and it has worked well for a year. Recently it developed this high pitched whine. I'm trying to figure out if I need to replace it, or it's fixable. I'd appreciate any help you can provide in solving this
(MD Notes: It may be time to check the belt and roller brush / bearings to clear out any debris that may have become wrapped around- see owner's manual for instruction and regular maintenance tips)
Very pleased with my new TurboCat attachment. It is more quiet then my old one. The new attachment makes me feel like I have a brand new central vac. It works great!
We bought a house that had central vac. Wanted to replace accessories. MD had the perfect replacement package. Arrived on time in perfect condition. Worked seemlissly with our existing system. The reason I can't give a 5 rating is the carpet head accessory is extremely loud. A very shrill noise. My dog runs for cover!
Works fine. There is a bit more space between the bottom of the head and the floor, which in my case is great in that I had to modify my older turbo cat because of newer, thicker carpet. Neither head is adjustable as to height which I find a bit disconcerting. My older head, being just a shade lower, made it impossible to vacuum the newer rug. In order for it to work I found some small 2" I think, round plastic disks (the kind you put under furniture to make it easier to move), that had adhesive tape already on the product and placed them on the bottom of the head, just behind the roller brush. This caused the head to raise off the floor about 1/4 inch, enough to allow me to properly and easily vacuum the floor. This new head is already about 1/4 inch taller. I would give it 5 stars, but compared to my older head, this one seems to be a bit thinner plastic, maybe made a bit cheaper.....time will tell. Just a few weeks worth of use, all is good.
I am very disappointed in my new vacuum head, as it stopped working the first time I used it, trying to vacuum up a 1/16" bit of gravel. We had to take the head apart to find the problem, and have had a terrible time getting it back together again. If we tighten all the screws down the way they should be, the round plastic part (that spins around to pick up the dirt) will not move. Right now it is totally useless - after just one use! I have been using the built-in vacuum system for 24 years now, and have never had a problem like this before with the other heads I have had.
(MD Notes: We reached out to the customer with a couple of options to help resolve. We also advised against vacuuming up gravel with a turbine driven power head as it can permanently damage the turbine and other internal components.)
So far, so good. We've had our first for 10 plus years and it was just time to replace it. We have only used it a couple times, so that's the reason for 4 stars versus 5.
This is an excellent product. This is my second carpet cleaner attachment. The 1st survived 15 years of hard use. I have both the turbocat zoom and a powered carpet brush. Both are excellent products.
I have had central vacs in my homes for close to 30 years and have never had an issue with the power brush unit. This one is a total disappointment. The narrow funnel to the air suction past the brushes kept clogging up with the slightest accumulation of carpet lint. I had to disassemble the unit multiple times to barely get half of the master bedroom vacuumed. My mother in law's trusty, ancient Hoover upright had to finish the job. And ably, I must stress. I will try to return or exchange this component. Otherwise it will be mothballed. The other components worked just fine.
(MD Notes: We've reached out to the customer to help resolve the issue.)
This is now the second Turbocat Zoom I own (for use upstairs) and works very well. Hair definitely winds around the roller brush and you need to be pretty adept at tearing the head down to remove the hair, but it's fairly easy. Bottom line, I'd buy a third one if I needed to.
pretty good for a non-powered unit, but the brushes get slowed down by the carpet which reduces the effectiveness. still pretty darn good considering theirs no power chord (which is a pain...)
Love the new unit. it's working great.
Does an excellent job.
The unit picked up better than the original unit that was with the vacuum cleaner package.
We LOVE our new TurboCat! It's so much lighter than the old original vacuum set we had. The vacuum head and the attachment for hardwood floors are easy to maneuver and switch out. We find uses for all of the attachments as well!
Works great. Just like my old powermate! Wish I had gotten one years ago.
Better than the original
Works well enough but the high pitched whine is unbearable. This should be mentioned so people can plan ahead and buy ear protection.
(MD Notes: We have reached out to this customer with options to remedy this issue.)
Much better than the kit that came with central vac unit when installed. I love the fact that I can turn off hose without disconnecting from wall. Great improvement! Thank you.