Worked great but ordered black which was on invoice BUT got White
MD Notes: We reached out to the customer and remedied the issue.
Great service...easy to install
The right parts for the job! Easy to navigate website.
Easy to explain our need to the phone sales agent. Rapid delivery and a better product than the original item.
Kit did not include a plastic washer (see instructions) that really should have been included. It was cheap but still, I had to go and buy at Lowes. And kit is pretty expensive, not much cheaper than the entire vac pan. Shipping took the max allowable time by ground from CA. Once installed it worked well. I did not have to replace the spring and contact.
Thanks. Everything I needed was there. It would help if there were instructions included, or at least a photo of how it is supposed to look. It took me a little while to figure it out but I did. Works great! Thanks!
Perfect. Easy to fix and install!
I received the kit as promised. The support at MD central Vac was helpful in explaining in what is in the kit but not in details on how to replace it. It fits and worked perfectly. Like many reviewers said, it will be helpful to have a half page simple instructions on how to install it. It is trick to figure out. I did it by myself but it took a lot of thinking and reasoning. I suggest for MD cent. Vac. To request the manufacturers to include such instructions or just create one for their customers sake.
Fits & works great. As stated in other reviews, would have been REALLY helpful with instructions or at least a diagram as our original was 14 years old and not quite the same design.
Exactly what I needed!
Once my husband figured out how to remove the old broken vac pan, repairing it wasn't much of a problem. Instructions would have been very beneficial. Repaired vac pan now works like it should.
Send instruction next time it would really help. I had to have a repair guy come out because I wasn't sure where to put the wire. But it was easy to order
Vacumn pan worked well after my husband installed. It would have been even more helpful if installation instructions were included.
Was able to successfully install the unit and it works great. Probably should have gone with the complete unit to begin with. Originally I had purchase the separate toggle switch and after installing it, it broke in half. Your customer service refunded the cost of the part and placed the order for the complete unit. All is well.
This repair kit worked well and saved the cost of a new outlet.
The Vac Pan repair kit arrived in a few days and was easy to install. The installation took only about 15 minutes and the unit now works great again!
Suggest using USPS to ship your products. 8.99 for the item I bought could have been shipped for a lot less.
The entire purchase process was awesome as was the product. I have already mentioned your company and website to numerous friends.
Please include some instructions! The kit worked great.
This was relatively easy to install, although I had a friend help, and he said some people may not find it so intuitive. Good inexpensive replacement, though, so that you don't have to have the whole unit replaced.