I have sold this brand for nearly 12 years and now them to be a very reliable unit. I am replacing an old (18 years) M&S unit, but I believe the MD to be superior product. They have always stood behind their equipment when ever there were problems, and that is one of the most important things, to me.
After 20 years of service cleaning up after 4 kids and numerous dogs the motor on my Modern Day died. Because of the reliability of the brand I didn?t hesitate to but another.
very pleased with vacuum we just had installed
We love our MD system. The only negative is the motor. We are waiting (4 weeks the day after tomorrow) and was told that the motor is on backorder. This will be the second time in less than 4 years that it has failed. There is obviously an issue with failing motors on these units.
(MD Notes: This is not typical for normal residential applications. We reached out to the customer to obtain additional details in order to ensure that the solution we provide will be long term.)
Although this is the third motor and the second unit in 3 years, the company has stood by their warranty. Hopefully this new unit will perform well.
After 4 years the unit is still going strong. We love the unit as it is powerful and clean.
This is our third unit on our third house in the last 43 years. Wouldn't have any other central vacuum. These are THE BEST.
Love my Silentmaster vacuum - this is the second house I have had it installed in.
This is our second SilentMaster - the first lasted 22 years, and not longer only because we decided to buy a new one instead of replacing the motors.
Makes housecleaning a pleasure!
Excellent vacuum, quiet, powerful. 240v version extra power.
great vacuum, quiet, powerful and easy to use.
Great vacuum system
Great system. Much better than one installed in the house before.
quieter than my vacuflo, seems to have good suction
Simply the best central vacuum system around! By far the most powerful with fantastic suction and is the quietest central vacuum I have ever had! My husband can actually work in the garage when I am vacuuming inside our home. I would rate this vacuum with ten stars, not just five!
Much more quiet than old system and more powerful. Only replaced the old one because a mouse chewed the wires. This one is wireless. Would never go back to a regular vacuum again.
The vacuum does a good job. However, I do not like having to plug in a separate cord for the power. My previous vacuum had the electrical cord built into the handle.
Love the built in the wall hose. Very strong.
Incredibly quiet, powerful suction!