Use our troubleshooting interactive flowchart to help you resolve any central vacuum issue.
Troubleshoot Your Vacuum
If you are new to central vacuums, here are some of the most commonly asked questions.
Frequently Asked Questions
Track orders and shipments and find more information about online ordering from us.
Look Up Your Order
Review our Satisfaction Guarantee as well as Warranties for all power units and products.
MD's line of power units and the Stealth power brush can be registered online.
Register Your Vacuum
Support and help for making the most out of your central vacuum.
How to remove, swap, and clean the bottom canister of your central vacuum system.
Basic steps to troubleshoot why a central vacuum could have low suction.
Unclog a central vacuum system from the vacuum piping, hose, or head with these simple steps and methods.
Extend the life of your vacuum with regular filtration maintenance. Every three months receive a Filtration Email Reminder to help you stay on top of it.